Virtual Relationship Manager
I&M Bank Uganda
contract
Posted on:
Location Type: Hybrid
Location: Nairobi • 🇰🇪 Kenya
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Driving client product holding through effective over the telephone sales on existing customer base.
- Achieving monthly sales targets on accounts, loans, cards and insurance.
- Driving positive Net Promoter Score in management of portfolio customers.
- Collecting & submitting required and complete customer documentations for purposes of customer identification and processing.
- Providing all necessary declarations and disclosures to customers being onboarded in line with I&M Bank’s policies and procedures and Central Bank of Kenya Prudential guidelines.
Requirements
- A bachelor's degree in a business-related field.
- 3-5 years of experience in similar role.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft skills
salescustomer servicecommunicationclient managementdocumentationtarget achievementportfolio management
Certifications
bachelor's degree