Hyundai Translead

Director, General Administration

Hyundai Translead

full-time

Posted on:

Location Type: Hybrid

Location: Joliet • Illinois • United States

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Salary

💰 $112,540 - $135,065 per year

Job Level

Lead

About the role

  • Deliver reliable business support services that keep facilities and day-to-day administrative operations running effectively
  • Oversee and coordinate service providers (including security, janitorial, and building management) to ensure contracted services meet defined expectations and service levels
  • Support property and facilities-adjacent administration (e.g., space coordination, workplace services coordination, access/badging coordination where applicable) and ensure issues are triaged and escalated appropriately
  • Implement and maintain procedures for general administration services, ensuring alignment with internal policies and site requirements
  • Partner with internal stakeholders (Operations, HR, EHS, Finance, IT, Site Leadership) to prioritize needs, communicate service impacts, and coordinate solutions
  • Track service performance (quality, timeliness, responsiveness), address recurring issues, and drive practical improvements to administrative workflows
  • Ensure appropriate documentation, invoice routing/approvals (as assigned), and recordkeeping for administrative services and vendor interactions
  • Promote a service-oriented culture focused on responsiveness, professionalism, safety, and problem resolution
  • Own and direct operational plans for a general administration department that may include multiple teams led by managers/supervisors; ensure scalable business support services
  • Execute functional strategy established by senior leadership; establish short- to mid-term (1–3 year) operational plans for administrative services and property support
  • Lead complex, cross-department service transformations (vendor consolidations, service model redesign, major facility support changes) requiring extensive investigation and analysis
  • Communicate with executive leadership on matters of significant importance; influence decisions regarding service standards, resourcing, and risk mitigation
  • Build workforce/staffing plans; ensure leadership coverage, succession planning, and capability development across teams; oversee strategic vendor portfolio governance

Requirements

  • Bachelor’s degree required; advanced degree desirable, or equivalent experience
  • 12+ years of relevant experience, including leadership of multiple teams and/or managers; demonstrated ownership of operational plans/strategies with short- to mid-term impact (1–3 years)
  • Ability to lead complex, undefined issues requiring extensive analysis
  • Capability to influence executive leadership and oversee department-wide vendor governance
Benefits
  • Medical, Dental, and Vision coverage with 100% Company Paid Premiums
  • 401K plan with 4% Employer Matching
  • Flexible Spending Accounts for added financial flexibility
  • Grocery Allowance to support your well-being
  • Pet Insurance for your furry companions
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
administrative operationsservice performance trackingoperational plansvendor governanceservice model redesignproblem resolutionrecordkeepinginvoice routingspace coordinationworkplace services coordination
Soft Skills
leadershipcommunicationinfluenceproblem-solvingcollaborationstrategic planningresponsivenessprofessionalismcapability developmentteam management
Certifications
Bachelor's degreeadvanced degree