Perform daily follow-up of vehicle incidents reported by test drivers and technicians.
Make judgements regarding level of follow-up required.
Elevate important incident reports to issue status.
Report, investigate, and follow-up issues to resolution.
Communicate with global stakeholders and work together to establish effective countermeasure.
Follow-up on countermeasure effectiveness.
Complete static and dynamic vehicle inspections on a periodic basis.
Monitor in detail the degradation of vehicle performance, handling, NVH, etc.
Quantify degradation using subjective scales or objective measurements where appropriate.
Develop and refine inspection processes and metrics.
Coordinate and participate in inspections of used vehicles on-site and in field.
Collect and report data representing real-world customer conditions.
Use survey data as a resource to inform the development of accelerated, proving ground test modes.
Monitor and track field durability issues from various data sources including warranty claims, port claims, FSE reports, customer survey, automotive press, and social media.
Install and configure data acquisition equipment.
Work competently with a wide range of data inputs including vehicle CAN bus, thermocouples, strain gauge, accelerometer, and more.
Retrieve data, perform analysis, and provide high-level commentary on results.
Support third-party data collection requests for purposes of test mode development, CAE model correlation, research study, market understanding, and setting design requirements.
Develop and write procedures to define and organize tasks and responsibilities for engineering, technician, or test driver staff.
Communicate procedures concisely and professionally.
Complete administrative tasks such as purchasing requests, vacation requests, business travel plans, etc.
Plan and oversee project work such as purchase of fixed assets or facility/equipment repair.
Serve as the voice of the North American customer by providing local experience and perspective on environment, customer usage, and expectations.

Requirements

Bachelor’s Degree in Engineering. Mechanical, Industrial, or Systems Engineering preferred
4+ years experience in vehicle testing and development
2+ years’ experience in automotive proving ground environment preferred
Excellent oral and written communication skills
Proficiency in Microsoft Office: Excel, PowerPoint, Outlook, Word
Proficiency with data and numerical analysis tools such as MATLAB, R, Python, etc.
Proficient in the usage of automotive data acquisition tools and sensors.
Proficient in issue investigation and root cause analysis
Proficient project management skills
Proficient time management and organization skills
Valid Driver's License and satisfactory driving record

Benefits

Zero-dollar employee premiums on Medical, Dental, and Vision for you and your family
100% employer-paid disability and life insurance
Generous paid time off including vacation, sick and abundant holidays
A global environment that fosters diversity
Competitive salaries (commensurate with experience)
Range of position: $80,000.00 ~ $93,000.00
Retirement savings and planning benefits
Flexible work hours, and hybrid work schedule options
Access to health savings accounts and flexible spending accounts

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

vehicle testingdata analysisroot cause analysisproject managementinspection processesquantitative analysisdata acquisitionautomotive performance metricsvehicle inspectionsstatistical analysis

Soft Skills

communication skillsorganizational skillstime managementjudgmentcollaborationproblem-solvingattention to detailadministrative skillsprofessionalismcustomer perspective

Certifications

Bachelor's Degree in EngineeringValid Driver's License