Hyundai Motor America

Assistant Manager – Quality Index

Hyundai Motor America

full-time

Posted on:

Location Type: Office

Location: Alabama • United States

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Tech Stack

Tableau

About the role

  • Responsible for developing, coordinating and managing IQS, VDS, and CR Improvement Activity to achieve Global Quality Index (GQ 3.3.5.5.) and QA Business Targets in an automotive manufacturing environment
  • Defines, develops and implements Quality index improvement plan, procedures, and assessments
  • Manage J.D. Power and Associates (JDPA) Initial Quality Study (IQS), Vehicle Dependability Study (VDS), Consumer Report (CR) and Media Sources data
  • Coordinate and report IQS, VDS and CR -related internal and external activities with JDPA/External Institutes, HMMA, HMC, HMNA, HATCHI, and Suppliers
  • Ensure IQS, VDS, and CR data is analyzed accurately and reported within the specified time frames
  • Ensure Field Claim is analyzed quarterly to track Vehicle durability & reliability
  • Report of IQS, VDS, CR improvement oriented audit quality status of completed vehicles
  • Analyze customer/expert review sourced from media and benchmark competitors’ quality status
  • Follow-up Improvement Status and Validate countermeasures effectiveness of IQS, VDS, and CR impact issues
  • Create Quality Summary Reports as necessary to monitor process and progress
  • Coach and Lead Quality Index Team Member(s) in continuous improvement activities
  • Evaluate Specialists’ performance in accordance with company policies including adherence to time and attendance policies, performance metrics, etc.
  • Administers, coordinates, and complies with all Business Management System (BMS), Environmental Management System (EMS), and Safety Management System (SMS) requirements
  • Meets all other requirements as assigned

Requirements

  • Bachelor’s degree in Engineering or Science or equivalent preferred
  • 5 – 10 years of job related experience preferred
  • MS Word
  • MS Excel
  • MS PowerPoint
  • Tableau
  • Power BI
Benefits
  • Position may require occasional travel (domestic or foreign)
  • Flexibility in working hours to include weekends, holidays, and off shift
  • Position may require on-call duty or overtime due to overall responsibility
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
data analysisquality improvementperformance metricsaudit qualitycountermeasures effectivenessreportingprocedures developmentassessmentscontinuous improvementvehicle durability
Soft Skills
coachingleadershipcommunicationteam managementorganizational skillsproblem-solvinganalytical thinkingattention to detailtime managementcollaboration