Hyster-Yale Materials Handling

Application Engineer

• Understand customer needs to define the right solution with the best value proposition to win new business while working closely with Product Management, Marketing and Sales teams.
• Responding to new sales technical support requests via Contact Management or NOVO CPQ within set KPI’s.
• Providing timely and accurate special quotations and technical support to Internal Sales teams and our Dealer partners in response to customer requests, RFQ’s and/or tender requests
• Managing the pricing and availability of special “SPED” sales options and quoted items on Hyster/Yale product, maximising profitability on special options and quotes while maintaining overall competitiveness of truck sales
• Defining the right truck for the application through customer visits and assessments on-site and/or evaluating customer applications and providing special options to meet customer requirements
• Guiding sales staff to specify and sell the appropriate truck for a given customer application
• Providing excellent customer service to internal and external customers
• Identifying changes to reduce special option cost and increase profit margin/efficiency
• Truck capacity calculation and advice relating to the correct size/model of truck for any given customer application
• Support marketing and promotion of special “SPED” solutions to increase the sale of HYMH Product
• Making recommendations to the Product Manager for future standard product improvements and innovations

Software Engineer

• Assist with the development and validation of truck systems, including defining requirements and supporting testing. Help ensure regulatory compliance and participate in benchmarking against competitor products. Support manufacturing and production processes, including resolving issues and helping with builds. Document project progress and maintain organized records of test results and updates. Participate in continuous improvement initiatives and operational efficiency projects. Maintain lab equipment and perform hands-on lab testing and audits. Collaborate with engineering teams and gain knowledge through training and mentorship. Gain hands-on experience with design, electrical systems, and assembly using 3D modeling software.

Application Engineer

Engineering Intern