Commercial Aftersales Manager

Hyster-Yale Materials Handling

Commercial Aftersales Manager at Hyster-Yale driving sales growth in the West Coast territory through dealer collaboration and extensive travel. Ensuring dealers have the tools and support needed for success.

Posted 6/4/2026full-timeRemote • 🇺🇸 United StatesSeniorLeadWebsite

About the role

Key responsibilities & impact

Engage extensively with our Dealer network through frequent travel (approximately 75%)
Collaborate closely with Dealer and Dealer based customers, delivering exceptional service and tailored solutions
Develop and execute regional sales strategies for all parts segments
Work closely with dealers to expand their service business and generate new parts consumption opportunities
Partner with aftersales marketing to advance eCommerce initiatives
Provide dealers with essential sales tools, training, and feedback
Track, analyze, and report sales data and market insights

Requirements

What you’ll need

Bachelor’s degree or 5-7+ equivalent experience
7+ years in industrial product sales, preferably with manufacturer or dealer networks
Microsoft Office experience is a must
Salesforce experience and proficiency is a plus
Automotive and/or Lift truck Dealer experience in Operations is a plus
Knowledge of wholesale and retail parts/service operations and lift truck markets
Ability to develop and implement marketing plans targeting dealer leadership
Familiarity with CRM systems and BI tools for performance tracking
Strong sales and marketing expertise with proven ability to coach and lead
Excellent time management and territory planning skills
Ability to communicate complex technical concepts in a clear, actionable way

Benefits

Comp & perks

Competitive pay
Tuition reimbursement
Supportive work environment
Hybrid work option
Opportunities for growth and development
Paid time off
Medical, dental, vision, and life insurance
Employer-sponsored profit sharing
401(k)

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

sales strategiesmarket analysiseCommerce initiativesmarketing plansCRM systemsBI toolssales data trackingparts/service operationsautomotive industry knowledgelift truck market knowledge

Soft Skills

communicationtime managementterritory planningcoachingleadershipcustomer servicecollaborationproblem-solvingadaptabilityanalytical thinking

Certifications

Bachelor’s degree