Customer AI Engineer
Writer
Python
Associate Solutions Architect
hyperexponential
full-time
Posted on:
Origin: • 🇬🇧 United Kingdom
Visit company websiteJob Level
JuniorMid-Level
Tech Stack
Python
About the role
- Run discovery workshops with prospects and customers, mapping their needs to integration and onboarding playbooks.
- Build trusted relationships with stakeholders from underwriters to CTOs to enable smooth sales and onboarding.
- Support RFPs, RFIs, and due diligence processes and create proofs-of-concept to demonstrate hx Renew’s capabilities.
- Guide customers through onboarding, delivering integration plans and providing consultancy for complex challenges.
- Act as “Customer Zero,” working with Product Engineering to test new features and feed back improvements.
- Develop and maintain reusable assets (integration libraries, playbooks, demos, and presentations) to scale the team’s impact.
Requirements
- Built a solid technical foundation through work experience, personal projects, or education, with exposure to programming (ideally Python) or technical problem-solving.
- Familiarity with core technical concepts such as APIs, networking basics, databases, or authentication/authorisation.
- Ability to communicate ideas clearly (presenting a project, writing documentation, explaining technical concepts to non-technical audiences).
- Experience working with others to solve problems (project teams, university, or customer-facing environments).
- Curiosity and initiative: enjoying figuring things out, asking “why?”, and experimenting to find better ways of doing things.
- Comfort with ambiguity and change and motivation to grow quickly in a fast-moving environment.
- Work authorization: employer is not able to provide visa sponsorship now or in future (applicants must be eligible to work in the location).
- Willingness to work a hybrid pattern (comfortable spending 2–3 days together in the office each week).
