Hyland

Manager, Infrastructure Engineering

Hyland

full-time

Posted on:

Location Type: Remote

Location: United States

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Tech Stack

Cloud

About the role

  • Manages the design, deployment, operation and auditing of the company’s infrastructure to deliver a reliable, secure environment
  • Perform necessary team and project administration duties to provide status and communication for all deliverables, issues, opportunities, and questions within the required project timeframes
  • Support the technical needs of departments throughout the organization so business needs are met
  • Provides information to management regarding the negative impact on the business caused by system outage, theft, destruction, alteration or denial of access to information systems and datacenters
  • Facilitate the creation, revision, management and support the procedures to ensure business continuity
  • Manage procedures to efficiently merge acquired companies systems with the corporate systems
  • Build and maintain an information systems infrastructure for the purpose of supporting and enhancing the company’s business processes
  • Serve as a point person to help ensure teams are producing procedures pertaining to infrastructure creation, maintenance, general support, risk management and business continuity planning
  • Provide managerial guidance to team members to complete their assigned duties and meet or exceed expectations.
  • Work with the leadership team to provide appropriate resources to accomplish objectives
  • Serve as an escalation point for issues; provide guidance and resolve issues as necessary
  • Recruit and retain employees; provide frequent performance and developmental feedback to team members
  • Develop, manage, report on, and adjust budgets specific to supported teams

Requirements

  • Bachelor’s degree in computer science, or related field or equivalent experience
  • Minimum 6 years professional experience, with demonstrated leadership experience
  • Previous team management experience with demonstrated ability to lead and motivate direct reports to accomplish defined goals
  • Ability to work independently and in a team environment
  • Strong solving, critical thinking, and analytical skills
  • Ability to constructively discuss and gain consensus on critical topics
  • Strong leadership, sound judgement, and business acumen skills
  • Excellent oral and written communications skills that demonstrate a professional demeanor and the ability to interact with others with discretion and tact
  • Highly organized and experienced in multi-tasking and time management
  • Passionate, competitive and intellectually curious
  • Strong technical acumen with ability to communicate technical concepts to both technical and non-technical people
  • Ability to Manage projects and employees in a fast paced environment
  • Understanding of Security fundamentals
  • Understanding of Networking concepts
  • Understanding of Microsoft Server and Desktop Operating Systems
  • A broad knowledge of highly-available enterprise-level network components
  • Strong troubleshooting and problem solving skills
  • Familiarity with MS Word, Excel, and Visio
  • Experience with Microsoft server technologies
  • Experience with virtualization technologies
  • Experience with public cloud technologies
  • Experience with automation and orchestration technologies
  • Solid understanding of the audit process and risk-based IT audit activities
  • Or an equivalent combination of education and experience sufficient to successfully perform the principal duties of the job.
Benefits
  • Flexible work arrangements
  • Professional development opportunities
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
project managementsecurity fundamentalsnetworking conceptsMicrosoft Server Operating SystemsMicrosoft Desktop Operating Systemstroubleshootingvirtualization technologiespublic cloud technologiesautomation technologiesorchestration technologies
Soft Skills
leadershipcritical thinkinganalytical skillscommunication skillsorganizational skillstime managementproblem solvingteam managementinterpersonal skillsbusiness acumen