Hyland

Solution Engineer 3 – Financial Systems

Hyland

full-time

Posted on:

Location Type: Remote

Location: United States

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Salary

💰 $119,000 - $134,000 per year

About the role

  • Design, prototype, build and configure business solutions based on feedback from product management, stakeholders, and customers, in which extensive experience and best practice knowledge is applied
  • Lead business analysis sessions where information about business process and concerns are gathered from key internal business stakeholders and best practice guidance is provided to guide agreed upon solution
  • Compose documentation outlining requirements for building the business application
  • Test business applications and ensure performance is optimal and resolve any issues; advise business customer on testing practices
  • Support troubleshooting efforts and investigate applications and integrations to identify areas for improvement
  • Manage work to project timelines and manage scope with guidance from team management
  • Identify, review and evaluate team identified enhancements to product functionality; escalate appropriate enhancement requests to evolve software
  • Identify third-party product enhancements or defects; contact vendors of third-party products to communicate product enhancements or defects
  • Ensure all solutions are developed and documented in a manner that allows for ease of maintenance by our support team
  • Transition key information to application support team to ensure continued successful support of internal business customer
  • Provide guidance and mentorship to other team members
  • Comply with all corporate and departmental privacy and data security policies and practices, including but not limited to, Hyland’s Information Systems Security Policy

Requirements

  • Experience administering Workday, including security setup, business processes, and integrations to other systems.
  • Experience with programmatic capabilities like Workday EIB, Core Connectors, BIRT and Workday Studio is required.
  • Workday Financials experience is required.
  • Experience with additional financial system applications including Avalara, Zuora Revenue (RevPro), Salesforce Billing, Boomi, and Avalara is preferred.
  • Significant experience in implementing integrations with other business applications is required.
  • Able to thrive in a fast paced, deadline driven environment
  • Speak or write with ease, clarity and impact, using a communication style appropriate to the subject and the audience
  • Strong at investigating situations or issues to get relevant information; adept at asking probing questions to successfully obtain quality information
  • Strong collaboration skills, applied successfully within team as well as with other areas
  • Able to effectively manage a consistent customer-oriented project workload; effectively communicates project delays to management team and proactively seeks additional customer project work
  • Up to 5% travel time required
  • Bachelor's degree
  • Or an equivalent combination of education and experience sufficient to successfully perform the principal duties of the job.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
Workday administrationWorkday EIBCore ConnectorsBIRTWorkday StudioWorkday FinancialsintegrationsAvalaraZuora RevenueSalesforce Billing
Soft skills
communicationinvestigative skillscollaborationcustomer-orientedmentorshipproblem-solvingtime managementadaptabilityleadershipdocumentation