Hyatt

Event Billing Analyst

Hyatt

full-time

Posted on:

Origin:  • 🇺🇸 United States • Oklahoma

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Salary

💰 $19 per hour

Job Level

Junior

About the role

  • Review event sales contracts and schedule payments
  • Follow up with customers and hotel staff to ensure deposits and prepayments are collected and posted timely
  • Guide customers through the credit application process to ensure enough credit is established to cover their event
  • Make post-event invoice adjustments and corrections
  • Collect final payments and send out billing to customers
  • Report credit, payment, and billing progress to hotels weekly via account notes
  • Reconcile holding accounts to ensure payments are accurately credited toward customer accounts
  • Answer customer inquiries regarding payments and billing
  • Work closely with hotel staff and customers at multiple properties to manage event billing
  • Collaborate with cross-functional teams and maintain regular attendance as scheduled (Mon-Fri 7:00 AM-7:00 PM)

Requirements

  • 1-3 years of accounting, finance, or hotel Sales/Events experience required
  • Familiarity of Microsoft office suite required
  • Familiarity working with Accounting or Property Management System software a plus
  • High School Diploma or Equivalent
  • Ability to adhere to IT requirements for remote work: High Speed Internet service required (DSL, Cable, Fiber-Optic); cellular-based services not allowed; provide certification of service upon request
  • Availability Monday-Friday 7:00 AM-7:00 PM
  • Regular attendance is expected
  • Strong oral and written communication skills
  • Ability to communicate effectively and respectfully to all associates and internal/external resources
  • Ability to work inclusively and independently without excessive supervision
  • Ability to collaborate with cross-functional teams and across all levels of the organization
  • Ability to maintain confidential employee information
  • Attention to detail
  • Maintain a comfortable, user-friendly, and organized work environment
  • Eagerness and ability to learn new skills, technologies and business processes quickly
  • Ability to adapt to new demands, reprioritize workload and address urgent demands quickly
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