Hyatt

Manager, Americas Commercial Performance – Franchise

Hyatt

full-time

Posted on:

Location Type: Remote

Location: Illinois • United States

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Salary

💰 $80,000 - $102,000 per year

About the role

  • Serve as a primary commercial advisor to a defined portfolio of franchised hotels.
  • Conduct structured performance reviews with ownership and operator leadership.
  • Translate corporate commercial strategy into actionable property-level initiatives.
  • Identify revenue opportunities, cost efficiencies, and performance gaps.
  • Provide clear, data-driven recommendations aligned with owner return objectives.
  • Analyze portfolio performance across RevPAR, RGI, ADR, occupancy, channel mix, and segmentation trends.
  • Partner with Revenue Management to improve pricing strategies, demand forecasting, and inventory controls.
  • Support distribution optimization, including channel contribution, OTA strategy, and digital direct growth.
  • Drive adoption of Hyatt revenue tools and commercial platforms.
  • Coach General Managers, Directors of Sales, and Revenue Leaders on commercial best practices.
  • Facilitate performance workshops and portfolio reviews.

Requirements

  • 5+ years of experience in the same field, industry, or other equivalent business/ function role
  • Demonstrated expertise in revenue management, sales strategy, and distribution.
  • Strong financial acumen with the ability to interpret P&L statements and ownership return metrics.
  • Experience presenting to ownership groups or executive stakeholders.
  • Proven ability to influence without direct authority.
  • Advanced analytical and data interpretation skills.
  • Multi-property or regional commercial oversight experience. (Preferred)
  • Franchise operations exposure. (Preferred)
  • MBA or advanced business degree. (Preferred)
Benefits
  • Annual allotment of free hotel stays at Hyatt hotels globally
  • Flexible work schedule
  • Work-life benefits including wellbeing initiatives such as a complimentary Headspace subscription, and a discount at the on-site fitness center
  • A global family assistance policy with paid time off following the birth or adoption of a child as well as financial assistance for adoption
  • Paid Time Off, Medical, Dental, Vision, 401K with company match
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
revenue managementsales strategydistributiondata analysisP&L interpretationdemand forecastingpricing strategiesperformance analysisoccupancy analysischannel mix analysis
Soft Skills
influencing without authoritycoachingpresentation skillsdata-driven decision makingperformance review facilitationcommunicationleadershipstrategic thinkingcollaborationanalytical thinking
Certifications
MBAadvanced business degree