Senior Manager, Central Hotel Services, Revenue Management
Hyatt
full-time
Posted on:
Location Type: Remote
Location: Illinois • United States
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Salary
💰 $120,000 - $140,000 per year
Job Level
About the role
- Oversee a team of CRMs and Analysts
- Assist the team to achieve RevPAR, RGI, and Budget through the leadership of the CRMs and Analysts under their care
- Manage a portfolio of properties that have opted into the CRM service
- Work with the senior leadership team to gather data and conduct an analysis of revenue potential generated by both transient and group travel
- Make strategic decisions, communicating effectively with the on-property hotel team, CRMs, and Analysts
- Daily Management of people and a portfolio of properties across the Americas
- Lead a team focused on the financial success of the organization
- Communicate frequently and well with property, above property, and corporate teams, tracking trends, reporting up results, and developing actions based on findings
- Assist in the hiring and growth of new employees and current colleagues
- Provide strategic guidance to CRMs and Analysts
Requirements
- Minimum 3 years’ experience with multiple properties or multiple markets experience
- Experience working with Hyatt Properties
- Must be able to work with and understand financial information and data
- Must be proficient with Microsoft Office, including Excel and PowerPoint, and be capable of creating documents, working charts, and spreadsheets
- High school diploma
- Bachelor’s degree preferred
- Minimum 2 years of experience leading people
- Minimum 10 years’ experience in a hotel or related field desired
- PRIO, Reserve, RMT, and other revenue systems are preferred.
Benefits
- Annual allotment of free hotel stays at Hyatt hotels globally
- Flexible work schedule
- Work-life benefits including wellbeing initiatives such as a complimentary Headspace subscription, and a discount at the on-site fitness center
- A global family assistance policy with paid time off following the birth or adoption of a child as well as financial assistance for adoption
- Paid Time Off, Medical, Dental, Vision, 401K with company match
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
financial analysisdata analysisrevenue managementRevPARRGIbudget managementproperty managementteam leadershipMicrosoft ExcelMicrosoft PowerPoint
Soft Skills
communicationstrategic decision-makingteam managementinterpersonal skillsorganizational skillscoachingreportingtrend analysiscollaborationemployee development