Hyatt

Senior Event Planner

Hyatt

full-time

Posted on:

Location Type: Hybrid

Location: Oklahoma • United States

Visit company website

Explore more

✨ AI Apply
Apply

Job Level

Senior

Tech Stack

Delphi

About the role

  • Performs related duties and special projects assigned
  • Is fully aware and adheres to Grand Hyatt Standards, policies and procedures
  • Maintains working area and equipment in a proper state of cleanliness and repair
  • Attends and participates in daily briefings, meetings and training sessions as required
  • Complies with hotel’s health, safety and hygiene policies and adheres to conduct, personnel grooming and hygiene standards
  • Ensures that events progress seamlessly by following established procedures, collaborating with other employees, and ensuring accuracy
  • Manages group room blocks and meeting space for average to large-sized assigned groups
  • Identifies operational challenges associated with his/her group and determines how to best work with the property staff and customer to solve these challenges and/or develop alternative solutions
  • Uses his/her judgment to integrate current trends in event management and event design
  • Acts as liaison between sales person and customer throughout the event process (pre-event, event, post-event)
  • Participates in customer site inspections and assists with the sales process as necessary
  • Assists in the sales process and revenue forecasting for customer groups
  • Up-sells products and services throughout the event process
  • Facilitates various meetings as he/she perceives necessary (Banquet Event Order meeting, block review, etc)
  • Ensures billing accuracy and conducts bill reviews with the clients prior to processing the final bill
  • Solicits feedback from the property departments to identify areas for improvement to enhance the Event Planner’s experience
  • Trains and mentors new Event Managers
  • Acts as key holder for all event systems
  • Assists the ADOE/DOE in their absence

Requirements

  • Hospitality degree preferred
  • 4+ years or more of progressive Event experience, preferably in a hotel
  • Prior Delphi, Envision, Opera, and Hyatt systems expertise desired
  • Advanced user of Microsoft Word and Excel
  • Extremely Detailed oriented
  • Demonstrated ability to effectively interact with people of diverse socioeconomic, cultural, disability, and ethnic backgrounds
  • Must possess the following strengths: high energy, entrepreneurial spirit, motivational leader, effective communicator, effective in providing exceptional customer service and ability to improve the bottom line
  • Clear concise written and verbal communication skills in English
  • Must have excellent organizational, administrative and problem-solving skills and creativity
Benefits
  • Frequent travel flexibility as needed

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
event managementrevenue forecastingbilling accuracycustomer serviceproblem-solvingevent designsales processoperational challengestrainingmentoring
Soft skills
detail-orientedeffective communicationorganizational skillsadministrative skillscreativityhigh energyentrepreneurial spiritmotivational leadershipinterpersonal skillscultural sensitivity
Certifications
hospitality degree