Hyatt

Associate Manager, Ramp Operations

Hyatt

full-time

Posted on:

Location Type: Remote

Location: Illinois • United States

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Salary

💰 $78,500 - $85,000 per year

About the role

  • The Associate Manager, Marketing Operations, Ramp supports the execution of pre-opening marketing activities for a portfolio of new and converting hotels.
  • This role focuses on operational excellence, accurate execution, and timely delivery of marketing initiatives that support a property’s brand presence and successful market entry.
  • Working under the guidance of marketing leadership, the Associate Manager helps ensure campaigns, digital assets, and reporting are delivered efficiently and in alignment with Hyatt brand standards and commercial ramp plans.
  • This role supports Hyatt’s Commercial Services strategy by coordinating and executing marketing solutions—primarily within the digital ecosystem—that contribute to hotel topline revenue and business objectives.
  • Additional responsibilities include: Support the execution of pre-opening marketing plans for a rolling portfolio of 8–10 hotel openings.
  • Maintain detailed project plans, timelines, trackers, and status updates to ensure timely delivery across cross-functional teams.
  • Track marketing budgets and forecasts, ensuring spend remains within approved parameters.
  • Coordinate quality-control reviews to ensure accuracy, brand consistency, and readiness of marketing assets.
  • Apply established templates, messaging frameworks, and brand guidelines to reduce errors and rework.
  • Support agile marketing workflows by coordinating tasks, deadlines, and handoffs across teams.
  • Assist in activating paid, owned, and earned media tactics to drive awareness and bookings pre- and post-opening.
  • Coordinate creative development, content production, and asset delivery to ensure opening readiness.
  • Compile and share campaign performance reports with hotel teams, commercial partners, and ownership groups.
  • Support campaign optimization efforts by organizing data, insights, and recommendations for review by marketing leadership.
  • Document learnings and best practices from each opening to support continuous improvement for future launches.

Requirements

  • 1-3 years of marketing experience, ideally in hospitality, travel, or consumer brand.
  • Experience managing multi-property or regional campaigns preferred.
  • Strong understanding of digital marketing, brand strategy, and market segmentation.
  • Data-driven with experience in marketing analytics platforms and performance storytelling.
  • Excellent project management, communication, and stakeholder engagement skills.
  • Proven ability to work in a fast-paced, decentralized, global environment.
  • Bachelor’s degree in marketing, Communications, Business, or a related field required.
Benefits
  • Annual allotment of free hotel stays at Hyatt hotels globally
  • Flexible work schedule and location
  • Work-life benefits including wellbeing initiatives such as a complimentary Headspace subscription, and a discount at the on-site fitness center
  • A global family assistance policy with paid time off following the birth or adoption of a child as well as financial assistance for adoption
  • Paid Time Off, Medical, Dental, Vision, 401K with company match

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
digital marketingmarketing analyticsproject managementcampaign managementdata analysisbrand strategymarket segmentationperformance storytellingbudget trackingquality control
Soft skills
communicationstakeholder engagementorganizational skillsagile workflowsteam coordinationattention to detailproblem-solvingtime managementadaptabilitycollaboration
Certifications
Bachelor’s degree in marketingBachelor’s degree in CommunicationsBachelor’s degree in Business