Director, Solutions Development
Recruiting.com
Director, Onboarding Process Optimization
Hyatt
full-time
Posted on:
Location Type: Remote
Location: Remote • Illinois • 🇺🇸 United States
Visit company websiteSalary
💰 $130,000 - $175,000 per year
Job Level
Lead
About the role
- Analyze and map the current commercial processes related to hotel openings, conversions, and transitions globally.
- Identify inefficiencies, gaps, and inconsistencies in timelines, ownership, and execution across disciplines.
- Lead initiatives to simplify, standardize, and optimize commercial workflows to support timely, high-quality hotel launches.
- Act as a central connector and facilitator among global commercial teams to align on shared goals, deliverables, and dependencies for each stage of the opening lifecycle.
- Develop and lead process improvement roadmaps with measurable objectives, milestones, and stakeholder engagement plans.
- Support the implementation of global standards, templates, timelines, and tools to drive consistency
- Gather data and stakeholder feedback to monitor the impact of commercial readiness efforts and identify further opportunities for refinement.
- Track and report progress against optimization goals and key metrics to leadership.
Requirements
- 8–10 years in commercial operations, process improvement, or project management within a global hospitality or related service industry.
- Bachelor’s degree in Business, Hospitality, or related field required; MBA or advanced degree preferred.
- Strong exposure to or direct experience with hotel openings, transitions, or systems enablement.
- Experience working in large, matrixed, global organizations with cross-functional accountability
Benefits
- Annual allotment of free hotel stays at Hyatt hotels globally
- Flexible work schedule
- Work-life benefits including wellbeing initiatives such as a complimentary Headspace subscription, and a discount at the on-site fitness center
- A global family assistance policy with paid time off following the birth or adoption of a child as well as financial assistance for adoption
- Paid Time Off, Medical, Dental, Vision, 401K with company match
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
process improvementproject managementdata analysisstakeholder engagementworkflow optimizationcommercial operationstimeline managementstandardizationmeasurable objectivesmilestone tracking
Soft skills
leadershipcommunicationcollaborationfacilitationproblem-solvingorganizational skillscross-functional teamworkstrategic thinkingadaptabilityattention to detail
Certifications
Bachelor’s degree in BusinessBachelor’s degree in HospitalityMBAadvanced degree
