Chief Operating Officer

• Lead operational strategy, governance, and execution to support scalable growth and reliable delivery.
• Partner with the CTO to align technology delivery with business priorities and customer commitments.
• Define and manage performance metrics including ROI, delivery predictability, cost efficiency, and customer outcomes.
• Oversee post-sales execution to drive retention, value realization, and customer satisfaction.
• Integrate priorities across Sales, Operations, Finance, Technology, and Customer Success.
• Ensure regulatory, security, and data protection compliance.
• Own operational execution and commercial performance of strategic platform expansion initiatives (MSP + marketplace).

Senior Vice President – Chief Operating Officer

Chief Marketing Officer

• Develop and execute a comprehensive marketing strategy that enhances brand awareness
• Oversee branding, content strategy, social media, digital marketing, trade shows, public relations, and website management
• Manage strategy and engagement aligned with business goals
• Drive updates, UX improvements, and SEO for visibility
• Plan and execute industry events to maximize exposure
• Build media relationships and position the company as an industry leader
• Partner with sales to deliver campaigns that generate qualified leads
• Set KPIs and optimize campaigns using data insights
• Hire, develop, and lead a high-performing marketing team
• Foster strong internal and external partnerships

HWL

Senior Vice President – Chief Operating Officer

Director of Marketing