Compliance

• Assumes responsibility for facilitating the Onboarding and Credentialing between Agency and Client
• Communicates directly with the agencies to ensure client credentialing and onboarding requirements are supplied to the client’s MSO per their deadlines
• Reviews the Provider’s documentation in the HWL’s VSM platform provided by the agency and follows up as needed with suppliers or clients
• Provides compliance ‘tracker’ to client for ongoing updates and monitoring
• Manages the Privileging Compliance checklist
• Attends and participates in meetings with clients and suppliers regarding compliance related elements for the client
• Partners with the HWL Account Manager on each confirmed Provider’s compliance progress
• Follows up with all future expiring documents and ensures compliance for the life of the assignment
• Provides support to suppliers, clients and internal teams on any policies and procedures inquiries as needed

Compliance Specialist

Account Manager

• Provides multi-faceted support for account management
• Administration in posting jobs, submittals, compliance follow up
• Client and vendor communication & follow up
• Reporting, data entry/maintenance
• Actively running desks in absence of Account Managers
• Proactively follow up with clients via phone and email

Business Development Rep

• Generating revenue by securing contracts for services provided by HWL to prospective clients.
• Developing sales target prospective client lists consisting of healthcare delivery organizations that meet minimum spend thresholds.
• Documenting sales activity and maintaining sales pipeline in HubSpot.
• Providing weekly pipeline reports to VP of Sales highlighting sales progress and milestones.
• Conducting outreach efforts including phone calls, emails, and networking to engage key stakeholders and decision makers at prospective clients.
• Securing meetings with key stakeholders and effectively communicating the HWL value to prospective clients including system demonstrations, in person and virtual presentations, and written proposals.
• Negotiating contracts with prospective clients including pricing and service commitments.
• Responding to RFPs issued from prospective clients.
• Working closely with VP Sales to execute on our growth roadmap.
• Effectively building and maintaining key relationships with newly acquired client accounts and assisting implementation and customer support teams as an escalation point for issues or challenges within client accounts.
• Establishing ‘trusted advisor’ status with key stakeholders at prospective and newly acquired client accounts.
• Representing HWL at trade shows and other networking events.
• Establishing and maintaining effective working relationships with team members.

Compliance Specialist

Account Manager

Vice President, Business Development