Account Manager – Digital Marketing
Huzzle.com
full-time
Posted on:
Location Type: Remote
Location: Florida • United States
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About the role
- Act as the trusted advisor and main point of contact for key client accounts
- Lead weekly client calls, deliver performance reports, and send proactive updates
- Maintain a culture of overcommunication—ensuring clarity on timelines, deliverables, and next steps
- Manage client expectations and resolve challenges before escalation
- Set and enforce communication standards across the account management team
- Oversee full lifecycle of client engagements—from onboarding to execution
- Develop and manage project plans, timelines, and deliverables
- Coordinate cross-functional teams (creative, digital, production, events)
- Ensure scopes of work are clear and aligned with client goals
- Monitor budgets, track performance, and flag risks early
- Lead daily planning (Plan of Attack) and team status updates
- Guide strategy across SEO, PPC, social media, email marketing, and content
- Review dashboards and campaign performance to ensure KPIs are met
- Translate performance data into clear, actionable insights for clients
- Collaborate with internal teams to optimize campaigns and drive ROI
- Stay ahead of digital trends and bring innovative ideas to clients
- Lead, mentor, and develop the account management team
- Establish processes, workflows, and quality standards
- Conduct regular performance check-ins and workload management
- Foster a culture of ownership, accountability, and proactive problem-solving
- Partner with leadership on account growth and upsell opportunities
- Develop and execute integrated marketing strategies and campaign plans
- Support campaign launches, creative briefs, and cross-team collaboration
- Ensure brand consistency across all channels and deliverables
- Analyze results and share insights to improve future campaigns
Requirements
- 5+ years of experience in agency account management (required)
- 2+ years in a senior or leadership role managing teams
- Strong expertise in digital marketing (SEO, PPC, social, email, analytics)
- Proven experience managing enterprise or high-value client accounts
- Exceptional communication skills (written and verbal)
- Highly organized with strong project management capabilities
- Experience with tools like Slack, project management platforms, and reporting dashboards
- Ability to work in a fast-paced, deadline-driven environment
- Bachelor’s degree in Marketing, Business, Communications, or related field (preferred)
- **Nice-to-Haves**
- Experience in event marketing, experiential campaigns, or live marketing
- Familiarity with creative production workflows (design, video, web)
- Background in brand strategy and storytelling
- Experience contributing to new business pitches and account growth
Benefits
- 🌎 Fully remote leadership role with global client exposure
- 🚀 Work with an award-winning agency on high-impact campaigns
- 📈 Leadership growth with direct influence on client success and team performance
- 🎯 Autonomy and ownership in shaping client services strategy
- 🤝 Direct placement with a premium international client