
Logistics Coordinator
Huzzle.com
full-time
Posted on:
Location Type: Remote
Location: South Africa
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About the role
- Coordinate and confirm daily moving schedules with customers and internal teams
- Monitor live operations and ensure all moves run according to plan
- Adjust schedules in real-time to handle delays, disruptions, or last-minute changes
- Handle inbound calls and customer inquiries with professionalism and empathy
- Provide real-time updates and resolve customer concerns efficiently
- Deliver a high-quality customer experience throughout the moving process
- Issue invoices accurately and in a timely manner
- Follow up on outstanding payments and ensure collections are completed
- Maintain organized workflows, schedules, and operational records
- Use CRM and internal systems to track customer interactions and logistics data
- Prioritize urgent tasks and manage multiple active jobs simultaneously
Requirements
- 2–4+ years of experience in **logistics coordination, operations, or similar roles **
- Experience supporting **North American or Canadian** customers (preferred)
- Strong English communication skills with a clear, neutral accent
- Ability to work full-time in **MST**
- Excellent multitasking, organization, and prioritization skills
- Strong problem-solving abilities and customer-first mindset
- **Nice-to-Have Skills**
- Experience with CRM systems or logistics platforms
- Familiarity with **Google Workspace** (Docs, Sheets, Calendar)
- Understanding of **North American logistics** challenges (e.g., weather disruptions)
- Sales experience for handling inbound opportunities
- **French **language skills (a plus, but not required)
Benefits
- 💰 Competitive base salary: Tailored to skillset and experience
- 🧠 Work directly with mission-driven founders and play a meaningful role in changing students’ lives
- 🌍 Fully remote role with a consistent UK-based schedule
- 📚 Be part of a growing team that values learning, impact, and operational excellence
- 🚀 Career growth in an innovative and high-growth education company
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
logistics coordinationoperationscustomer experienceinvoicingcollectionsmultitaskingproblem-solvingsales
Soft Skills
communicationorganizationprioritizationcustomer-first mindsetempathy