Senior Manager, Advisory Services, OCM
Huron
full-time
Posted on:
Location: Florida, Illinois, Massachusetts, Ohio • 🇺🇸 United States
Visit company websiteSalary
💰 $160,000 - $185,000 per year
Job Level
Senior
Tech Stack
ERPOracle
About the role
- Lead change management initiatives both internally and externally including pre-sales, solutioning, drafting proposals, onboarding and managing teams
- Lead complex client delivery programs for Organizational Change Management (OCM)
- Partner with Directors of Advisory Services to deliver client success and expand consultant skills
- Lead business/ERP program delivery for large-scale transformation programs
- Design, manage, and implement program solutions for change management engagements including staffing, client counterparts coordination, daily team management, and client report out
- Participate in development of RFP responses and other business development activities
- Build strategic relationships with client executives to report on effectiveness of change efforts and identify long-term opportunities
- Participate in recruiting, candidate interviews, screening, and onboarding
- Provide coaching, leadership alignment strategies, stakeholder engagement, and ongoing change impact assessments
- Participate in regular internal organizational meetings and foster connections in a remote environment
Requirements
- Bachelor’s degree required; advanced degrees (e.g., MBA) or equivalent experience are valued
- 6-10+ years in change management, training, and communications experience leading the development and delivery of large-scale programs
- Successfully led 2-3 FLC ERP change management programs
- Experience in manufacturing, supply chain, retail, pharmaceutical, financial, education and other industries
- ERP platform experience with SAP S4 HANA, Oracle, Microsoft Dynamics 365, Workday, or equivalent
- Deliver stakeholder & leadership engagement programs, executive alignment strategies, and ongoing change impact assessments
- Manage teams of Advisory consultants and training developers in support of major ERP programs with over 1000 users
- Process knowledge in Manufacturing, Supply Chain, Procurement, Order Management and Warehouse / Logistics Management
- Process driven to establish or fine-tune OCM framework and methodologies
- Successful pre-sales, co-selling, and business development within diverse clients
- Ability to establish trust, confidence, and cohesive client relationships
- Proven success in consulting and project management with a passion for leading change through transformational technology solutions
- Proficiency in leading adoption programs for ERP or CRM implementations
- Expertise and facilitation of design thinking, mapping roles and responsibilities, and risk/impact analysis across organization, processes, tools, procedures, HR and culture
- Willingness to perform tasks from developing training materials to leading multi-million dollar change transformation programs
- Travel up to 50%
- Preferred: Relevant OCM certifications (PROSCI or CCMP)
- Preferred: Program / Project management experience