Lead the design, assessment, enhancement, and integration of advanced ServiceNow solutions
Serve as a trusted advisor in strategic engagements and oversee technical excellence
Participate in requirements workshops and create technical designs for stories
Execute complex configurations and customizations including scripting and APIs
Provide day to day technical direction, support, and mentoring to a project team
Manage the creation of deployment documentation, scripts, and technical signoff
Execute the production deployment on behalf of the client

Requirements

Bachelor’s Degree in Engineering, Computer Science (CS), Information Technology (IT), or other relevant field of study
5+ years in a ServiceNow technical delivery capacity
7+ greenfield implementations of multiple ServiceNow modules
Current Certified System Administrator (CSA) Certification REQUIRED
Current Certified Application Developer (CAD) Certification REQUIRED
2 Certified Implementation Specialist (CIS) Certifications in 2 different product lines REQUIRED
Progressive growth through experience as a developer and senior developer
Lead technical resource on last 2 implementations
Working knowledge of predictive analytics, generative AI, and Agentic AI
Strong JavaScript, node.js, Angular, and DOM knowledge

Benefits

Medical, dental and vision coverage
401(k) plan with a generous employer match
Employee stock purchase plan
Generous Paid Time Off policy
Paid parental leave and adoption assistance
Wellness Program supporting total well-being with health screenings and coaching

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

ServiceNowscriptingAPIsJavaScriptnode.jsAngularDOMpredictive analyticsgenerative AIAgentic AI

Soft Skills

technical directionsupportmentoringtrusted advisorstrategic engagement

Certifications

Certified System Administrator (CSA)Certified Application Developer (CAD)Certified Implementation Specialist (CIS)