Huntress

Human Resources

• Provide strategic ownership, governance and configuration of workday modules such as advanced comp, benefits, absence, time-tracking and reporting & analytics.
• Establish and enforce system governance, change management, and release management practices.
• Manage and optimize all essential HR policies, including leave, pay rules, and time tracking, within the system.
• Design and deliver insightful reports, dashboards, and workflows to enable data-driven decision-making.
• Maintain alignment between the HRIS and the organization's evolving structure, including adding new departments and managing structural changes.
• Implement robust controls to ensure data integrity, confidentiality, and compliance with internal and external standards.
• Directly manage and mentor one Senior HRIS Analyst, setting clear priorities, performance expectations, and supporting professional development.
• Ensure all consulting partners adhere to internal standards, security requirements, and the long-term system strategy.
• Manage workload, review team deliverables, and ensure timely resolution of all system requests, issues, and enhancements.
• Create scalable processes to facilitate effective global collaboration across different time zones.

Manager, HRIS

General Counsel

• Act as the primary legal point of contact for all EMEA Sales and Procurement operations, leading high-impact negotiations for customer and vendor contracts
• Collaborate with senior leadership to design and implement commercial terms that facilitate rapid growth across new international territories
• Take ownership of the EMEA data privacy program, ensuring Huntress remains ahead of evolving regulatory requirements
• Serve as a subject matter expert on privacy and data protection, providing clear, actionable guidance to internal stakeholders
• Evaluate and integrate legal AI tools to drive efficiency in contract workflows and document management
• Partner with the US-based legal team to ensure global alignment while maintaining local compliance and market relevance

Associate Counsel – EU/UK Privacy, Commercial Transactions

Associate Counsel – IRE Privacy, Commercial Transactions

Operations

• Support the end-to-end setup and deployment of multi-channel marketing campaigns in our MOPs-owned systems, ensuring accuracy and on-time delivery.
• Support all recurring and required email marketing operations, including building emails, audience lists, templates, forms, and workflows, to support marketing team initiatives.
• Manage the Priority Marketing Support inbox by filtering spam and routing high-value tickets (sales leads, partner inquiries, and webinar requests) to the appropriate stakeholders
• Maintain database hygiene by processing manual unsubscribes and opt-outs across Zendesk and HubSpot.
• Act as a liaison between customers and internal teams, using macros and CRM research to resolve general support requests and marketing inquiries.
• Create, import, and refine audience lists based on defined criteria, manage suppression and exclusion logic, and help maintain a premium experience for our prospects and partners.
• Execute “zero-defect” QA checks on campaigns and workflows—including links, personalization, copy typos, logic, rendering, and tracking—before they reach our audience.
• Ensure campaigns are properly tagged and configured for tracking; assist in validating dashboards and basic reports so that stakeholders can trust the numbers they see.
• Work with candor and a Give a $h*t mentality alongside Growth, Campaign, Events, and others in marketing to translate their requests into technically sound, operationally feasible programs.
• Help maintain our project management boards (e.g., Monday.com), update statuses, and ensure that requests move smoothly through intake, review, build, QA, and launch.

Marketing Campaign Operations Associate

Customer Support

• Provide initial partner support and convey resolutions to customers
• Walk customers through problem-solving processes and provide assistance
• Assess customer issues and properly escalate incidents as needed
• Follow up with customers, provide feedback, and see problems through to resolution
• Utilize excellent customer service skills and exceed customer expectations
• Recommend changes to internal and customer-facing documentation where needed
• Continually grow your knowledge of internal procedures, the Huntress product, and customer environments

Product Support Specialist

Backend Engineer

• Design, develop, and maintain end-to-end solutions using primarily Grape and Ruby on Rails.
• Own delivery, quality, reliability, and observability of API and integration features within the API Experience team’s domain
• Help define and uphold API standards across the team and organization
• Design and implement RESTful APIs that are secure, performant, and easy to use
• Build and maintain integrations with third-party PSAs and other partner systems, including data mapping, synchronization, and error handling
• Collaborate with product management and stakeholders across the product organization to break down requirements into well-scoped technical work
• Contribute to technical design discussions and propose practical solutions that balance correctness, maintainability, and delivery speed
• Write high quality, well-tested code; participate in code reviews and raise the bar for engineering excellence on the team
• Partner with support and customer-facing teams to troubleshoot and resolve API and integration issues in production environments
• Collaborate cross-functionally with other teams to surface the data models and internal interfaces needed to build a maintainable and performant external API
• Mentor more junior engineers and provide guidance to deliver larger projects, including breaking down ambiguous problems into well-defined tasks, validating designs, and serving as POC for stakeholders

Manager, HRIS

Associate Counsel – EU/UK Privacy, Commercial Transactions

Associate Counsel – IRE Privacy, Commercial Transactions

Marketing Campaign Operations Associate

Product Support Specialist

Senior Software Engineer – API Experience, Ruby/Rails