Huntress

Marketing Campaign Operations Associate

Huntress

full-time

Posted on:

Location Type: Remote

Location: United States

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Salary

💰 $80,000 - $90,000 per year

About the role

  • Support the end-to-end setup and deployment of multi-channel marketing campaigns in our MOPs-owned systems, ensuring accuracy and on-time delivery.
  • Support all recurring and required email marketing operations, including building emails, audience lists, templates, forms, and workflows, to support marketing team initiatives.
  • Manage the Priority Marketing Support inbox by filtering spam and routing high-value tickets (sales leads, partner inquiries, and webinar requests) to the appropriate stakeholders
  • Maintain database hygiene by processing manual unsubscribes and opt-outs across Zendesk and HubSpot.
  • Act as a liaison between customers and internal teams, using macros and CRM research to resolve general support requests and marketing inquiries.
  • Create, import, and refine audience lists based on defined criteria, manage suppression and exclusion logic, and help maintain a premium experience for our prospects and partners.
  • Execute “zero-defect” QA checks on campaigns and workflows—including links, personalization, copy typos, logic, rendering, and tracking—before they reach our audience.
  • Ensure campaigns are properly tagged and configured for tracking; assist in validating dashboards and basic reports so that stakeholders can trust the numbers they see.
  • Work with candor and a Give a $h*t mentality alongside Growth, Campaign, Events, and others in marketing to translate their requests into technically sound, operationally feasible programs.
  • Help maintain our project management boards (e.g., Monday.com), update statuses, and ensure that requests move smoothly through intake, review, build, QA, and launch.

Requirements

  • 1-3+ years of progressive experience in Marketing Operations, Marketing Automation, Demand Generation, or Email Marketing, with a focus on campaign support, executions, and systems.
  • Hands-on experience with a Marketing Automation Platform, ideally HubSpot (or similar tools like Marketo, Iterable, SFMC, Braze, etc.)
  • Familiarity with 6Sense, HighTouch, Sendoso, Zoom Webinar, or similar tooling.
  • Familiarity with project management tools to help support team priorities and communicate updates to internal stakeholders, ideally Monday.com (or similar tools like ClickUp, Asana, AirTable, Jira, etc.)
  • Proven ability to think strategically and turn high-level business goals into actionable programs.
  • Exceptional ability to proactively identify and resolve systemic bottlenecks and operational inefficiencies.
  • Excellent communication (written and verbal), multi-tasking, and scheduling skills.
  • The ability to work effectively with a remote team.
Benefits
  • 100% remote work environment - since our founding in 2015
  • Generous paid time off policy, including vacation, sick time, and paid holidays
  • 12 weeks of paid parental leave
  • Highly competitive and comprehensive medical, dental, and vision benefits plans
  • 401(k) with a 5% contribution regardless of employee contribution
  • Life and Disability insurance plans
  • Stock options for all full-time employees
  • One-time $500 reimbursement for building/upgrading home office
  • Annual allowance for education and professional development assistance
  • $75 USD/month digital reimbursement
  • Access to the BetterUp platform for coaching, personal, and professional growth
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
Marketing OperationsMarketing AutomationDemand GenerationEmail MarketingCampaign SupportQuality AssuranceDatabase ManagementAudience SegmentationReportingWorkflow Management
Soft Skills
Strategic ThinkingProblem SolvingCommunicationMulti-taskingSchedulingCollaborationProactive IdentificationOperational EfficiencyAttention to DetailAdaptability