
P&C Commercial Insurance, Bonds Service and Broking Leader
Huntington National Bank
full-time
Posted on:
Location Type: Office
Location: Columbus • Illinois, Missouri, Ohio, Pennsylvania • 🇺🇸 United States
Visit company websiteSalary
💰 $93,000 - $189,000 per year
Job Level
Senior
About the role
- Develop and execute long- and short-term strategic plans aligned with corporate goals.
- Implement policies, procedures, and technology to improve operational efficiency and regulatory compliance.
- Monitor and report on fiscal performance, service metrics, and operational KPIs.
- Oversee service team operations for P&C insurance, including: Managing day-to-day servicing of commercial lines accounts.
- Supervising renewal processes and coordinating with carriers.
- Handling escalated client service issues and resolving complex coverage questions.
- Training and mentoring account executives and account managers
- Coordinating with producers to support new business and retention goals.
- Maintaining accurate client records in the agency management system.
- Driving process improvements to enhance client experience and operational efficiency.
- Oversight of the renewal strategy process in collaboration with Sales Leadership
Requirements
- Bachelor's Degree
- 7+ years of related experience in commercial insurance operations and service leadership
- Strong knowledge of Property & Casualty insurance products and agency workflows.
- Proven ability to lead teams, implement process improvements, and manage compliance.
- Excellent leadership and communication skills.
- Proficiency in agency management systems and insurance technology platforms.
- Strong analytical and problem-solving abilities.
Benefits
- health insurance coverage
- wellness program
- life and disability insurance
- retirement savings plan
- paid leave programs
- paid holidays
- paid time off (PTO)
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
strategic planningoperational efficiencyregulatory compliancefiscal performance monitoringservice metrics analysisKPI reportingprocess improvementsclient record managementproblem-solving
Soft skills
leadershipcommunicationmentoringteam managementclient service resolution
Certifications
Bachelor's Degree