Hunter

Social Listening and Intelligence Analyst

Hunter

full-time

Posted on:

Location Type: Hybrid

Location: New York City • New York • United States

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Salary

💰 $90,000 - $110,000 per year

About the role

  • Own the development and delivery of social listening initiatives for various client, new business, and strategy teams across the agency
  • Contribute to social listening reporting (both recurring and ad hoc) primarily using Brandwatch or Meltwater.
  • Leverage large volumes of social conversation to develop impactful, strategic insights and client-ready recommendations
  • Add more depth using complementary tools like Glimpse, Spate, or Viral Moment
  • Design measurement plans and methodologies for competitive analysis and custom segmentation of data, along with ongoing refinement of queries and processes.
  • Attend client and vendor calls and meetings, as determined by a supervisor, with ability to speak to findings and analyses
  • Serve as an in-house expert for how social listening can support broader agency needs
  • Identify new tools and methods to enhance business intelligence and reporting to ensure HUNTER’s toolkit remains best in class
  • Participate in planning meetings and provide recommendations on how data can be used to support a proposed strategy or approach
  • Participate in agency brainstorm sessions
  • Develop and foster relationships with vendors
  • Actively participate in agency committees or departments as designated/asked

Requirements

  • B.A. in Business, Marketing, Journalism, or related field
  • Three (3) to five (5) years of relevant work performing social intelligence analysis and presenting to stakeholders, preferably at a marketing services agency or technology firm
  • Proficiency in Microsoft Office (Word, Excel, PowerPoint)
  • Up-to-date understanding of major social media platforms (Reddit, Instagram, TikTok, X, Facebook, Instagram, YouTube, LinkedIn), and how to best perform social listening analysis incorporating these platforms
  • Data-driven approach using both qualitative and quantitative analysis techniques, and synthesize into a digestible format which includes key insights, performance metrics, and actionable recommendations.
Benefits
  • competitive health and dental insurance plans
  • a 401K company match
  • generous PTO
  • a hybrid work model
  • a “work from anywhere in the US” policy (up to four weeks a year)
  • a year-round staff training and development curriculum
  • a staff-led Action Group dedicated to DEI excellence in the agency and industry
  • Bring Your Parents (And Kids) to Work Days
  • regular volunteer Days of Service
  • mid-day Cupcakes and Cocktails mixers
  • epic Halloween and holiday parties
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
social listeningsocial intelligence analysisdata analysiscompetitive analysismeasurement plansqualitative analysisquantitative analysisreportingstrategic insightsclient-ready recommendations
Soft Skills
communicationrelationship buildingcollaborationpresentation skillsstrategic thinkingproblem-solvingadaptabilityteam participationclient engagementvendor management