Hunt St

Marketing, CRM Support Specialist

Hunt St

contract

Posted on:

Location Type: Remote

Location: Philippines

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Salary

💰 A$1,800 - A$2,200 per month

About the role

  • Manage and maintain Hapana CRM (critical requirement)
  • Support data syncing and workflows between the MTE App (Everfit platform) and Hapana
  • Maintain accurate member/customer records
  • Monitor automations, tagging, segmentation, and CRM hygiene
  • Troubleshoot basic CRM/system issues and escalate when needed
  • Perform accurate data entry, database updates, and system clean-ups
  • Generate reports using Excel and Microsoft Office tools
  • Create dashboards and performance reports for leadership
  • Assist with process documentation and workflow improvements
  • Support campaigns inside Meta Business Suite
  • Assist with lead tracking, campaign monitoring, and CRM integration
  • Ensure lead flow from Meta into Hapana is functioning properly
  • Provide backend support for growth initiatives and member communications
  • Execute tasks and projects delegated by senior leaders
  • Prioritize multiple requests while maintaining accuracy
  • Act as a reliable backend support partner to leadership

Requirements

  • Strong experience with Hapana CRM
  • Solid understanding of CRM systems and database management
  • Proficiency in Microsoft Excel (reporting, formulas, data cleaning)
  • Strong knowledge of Microsoft Office Suite
  • Confident user of Meta Business Suite
  • High attention to detail and data accuracy
  • Excellent organizational and time management skills
  • Ability to follow direction from multiple senior stakeholders
  • Strong written and verbal communication skills
  • Preferred (Nice to Have)
  • Familiarity with Everfit platform
  • Experience supporting fitness, membership, or service-based businesses
  • Basic understanding of CRM automations and integrations
  • Experience supporting growth or marketing operations
Benefits
  • This is a remote role that will be set up as an independent contractor engagement.
  • To ensure alignment and transparency, successful candidates will be expected to:
  • Disclose any existing ongoing roles or client work
  • Reflect this engagement on their LinkedIn profile (clearly marked as “Independent Contractor”)
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
Hapana CRMCRM systemsdatabase managementMicrosoft ExcelMicrosoft Office SuiteMeta Business SuiteCRM automationsdata entryreport generationworkflow improvements
Soft Skills
attention to detailorganizational skillstime managementcommunication skillsability to follow directionreliabilityaccuracyproblem-solvingcollaborationadaptability