Hunt St

Generalist Virtual Assistant

Hunt St

contract

Posted on:

Location Type: Remote

Location: Philippines

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Salary

💰 A$1,200 - A$1,400 per month

About the role

  • Manage the primary inboxes for both brands, ensuring all customer inquiries are answered within 24 hours.
  • Handle order updates, tracking inquiries, and returns/exchanges with a high level of empathy and detail.
  • Create on-brand graphics and promotional assets using Canva.
  • Assist with social media posting and writing engaging blog posts or newsletters.
  • Manage social media comment moderation and engagement.
  • Draft clear and persuasive product descriptions.
  • Basic back-end administration, including uploading new products and updating inventory.
  • Ensuring product pages look professional and links are functioning correctly.

Requirements

  • Proven track record as a Virtual Assistant, ideally within the e-commerce sector.
  • Proficiency in Shopify and Canva is mandatory.
  • Strong English copywriting skills with the ability to adapt your "voice" to suit both a refined skincare brand and a dedicated trading card game audience.
  • Familiarity with email handling tools and social media scheduling platforms.
  • Strong organizational skills to ensure nothing falls through the cracks between the two businesses.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
copywritinggraphic designback-end administrationinventory management
Soft Skills
empathyorganizational skillscommunication skills