Hunt St

Operations, E-Commerce Assistant

Hunt St

contract

Posted on:

Location Type: Remote

Location: Philippines

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Salary

💰 A$1,500 - A$2,000 per month

About the role

  • Provide daily administrative support, including managing emails, documents, and task coordination.
  • Assist with data entry, reporting, and general office organization.
  • Support internal teams in keeping workflows smooth and efficient.
  • Respond promptly to customer enquiries via email and social channels.
  • Resolve order issues, shipping questions, and returns requiring additional attention.
  • Maintain a high level of customer satisfaction and professional communication.
  • Upload and manage products, pricing, images, and variants on Shopify.
  • Maintain accurate inventory records and product collections.
  • Assist in updating product information and ensuring a seamless shopping experience.
  • Assist with reconciliations, invoicing, and other bookkeeping tasks using Xero or similar software.
  • Support month-end financial reporting and liaise with accountants as needed.
  • Track stock levels, forecast restocks, and plan inventory for multiple fulfilment locations.
  • Coordinate with factories and logistics partners to ensure timely delivery.
  • Monitor inventory movement and assist in supply planning to prevent stockouts.

Requirements

  • Proven experience in e-commerce operations or a related field.
  • Proficiency with Shopify or similar e-commerce platforms
  • Familiarity with Xero or other bookkeeping software
  • Strong organizational skills and attention to detail.
  • Excellent communication skills for internal coordination and customer interactions.
  • Ability to work independently in a remote environment.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
data entryreportingbookkeepinginventory managementfinancial reportingreconciliationstask coordinationproduct managementsupply planninge-commerce operations
Soft Skills
organizational skillsattention to detailcommunication skillscustomer satisfactionindependent workproblem-solvingworkflow efficiencyprofessional communicationcustomer interactionteam support