HungerRush

Account Executive

• Develop a deep understanding of HungerRush's restaurant technology platform, payment solutions, and value proposition.
• Identify, prospect, and engage restaurant operators and multi-unit restaurant groups within a defined ICP, primarily targeting brands operating 1-25 locations.
• Build and execute a territory plan focused on generating new business opportunities through outbound prospecting, networking, referrals, industry events, and strategic account targeting.
• Generate pipeline through consistent outbound activity including cold calling, email outreach, social selling, and other prospecting channels.
• Conduct discovery conversations with restaurant owners, operators, and executive stakeholders to understand business challenges and growth objectives.
• Deliver compelling product demonstrations and effectively communicate HungerRush's competitive advantages.
• Manage the complete sales cycle from prospecting and qualification through proposal, negotiation, and contract execution.
• Maintain accurate pipeline, forecasting, and activity management within Salesforce.
• Partner closely with Marketing, Sales Engineering, Payments, Implementation, and Customer Success teams to ensure a seamless customer experience.
• Stay informed on industry trends, competitive solutions, restaurant technology innovations, and payment processing strategies.
• Consistently achieve and exceed monthly, quarterly, and annual sales targets.

Sales Executive

Full-stack Engineer

• Collaborate with HungerRush teams to design, develop, and support existing as well as create new functionality and applications
• Write high quality code following best practices and standards for coding, compliance, security, and performance
• Contribute to software development with an emphasis on architecture, design, quality, implementation, and culture
• Utilize the latest advances in AI software development to improve effectiveness of delivering business value
• Mentor junior software engineers
• Help troubleshoot issues and identify bug fixes

Software Engineer II

Sales

• Lead, mentor, and develop a team of 8–10 Account Executives to exceed individual and team sales goals through impactful coaching, motivation, and skill development.
• Own the full-cycle recruiting process for AE headcount — sourcing, interviewing, and closing top candidates.
• Set clear performance goals and metrics while leveraging Salesforce data and weekly 1:1s to track progress and deliver actionable feedback.
• Use sales data and KPIs to diagnose team performance and adjust strategy in real time.
• Actively troubleshoot deals, removing blockers, and ensuring reps stay focused on selling.
• Partner with Marketing on lead quality, campaign feedback, and MQL-to-SQL conversion.

Sales Manager

Customer Support

• Take inbound calls from either the customer or the restaurant.
• Make outbound calls to customers or restaurants to follow up on acknowledgement errors.
• Manage incoming tickets generated from email or text via CRM (customer relationship management portal).
• Return calls for any voicemails that a ticket is generated for.
• Minor troubleshooting product or service problems reported by the customer or the restaurant.
• Route calls / tickets to appropriate channels if necessary.
• Facilitate and document accurate correspondence between the restaurant and customers.
• Miscellaneous clerical duties.

Support Specialist, Bilingual Mandarin

• Collaborate with HungerRush teams to design, develop, and support existing as well as create new functionality and applications
• Write high quality code following best practices and standards for coding, compliance, security, and performance
• Contribute to software development with an emphasis on architecture, design, quality, implementation, and culture
• Utilize the latest advances in AI software development to improve effectiveness of delivering business value
• Mentor software engineers
• Help troubleshoot issues and identify bug fixes

Staff Software Engineer, RM

• Manage the end-to-end sales cycle, from prospecting and discovery through negotiation, close, and handoff to post-sales teams.
• Apply a consultative, value-based selling approach to uncover true customer challenges and align solutions to business outcomes.
• Build and maintain a healthy pipeline through outbound prospecting and strategic account development.
• Consistently meet and exceed monthly and quarterly revenue targets.
• Maintain accurate forecasting and pipeline visibility in the CRM.
• Represent the company with professionalism and credibility.

Product Manager

• Own the product roadmap across online ordering, restaurant marketing tools, and consumer insights, ensuring each area reinforces the others toward the goal of driving more orders
• Define and track the metrics that matter—order frequency, reorder rate, marketing campaign conversion, diner lifetime value—and use them to make and defend prioritization decisions
• Build and evolve the marketing tools restaurants use to reach their guests: email and SMS campaigns, automated re-engagement flows, promotions, and loyalty programs
• Develop the consumer insights layer that translates ordering behavior, campaign performance, and guest data into clear, actionable intelligence for restaurant operators
• Identify opportunities to connect signals across products—using ordering data to personalize marketing, and marketing results to improve the ordering experience
• Run continuous discovery: user interviews, operator feedback sessions, funnel analysis, and A/B experiments across all three product areas
• Translate insights and business goals into clear, well-scoped requirements that enable engineering to move fast without rework
• Partner with Engineering, Design, Marketing, Sales, and Customer Success to deliver solutions that operators can trust and diners actually love

Engineering Manager

• Lead, mentor, and grow a team of reporting and analytics engineers in a hands-on player/coach capacity.
• Drive engineering excellence, technical strategy, and architectural decisions for the reporting platform.
• Reinforce a culture of ownership, transparency, innovation, and continuous improvement.
• Oversee hiring, performance management, and career development for the team.
• Architect and deliver scalable reporting and analytics solutions using: Azure Data Explorer (ADX) and KQL
• SQL Server / T-SQL
• Azure infrastructure (Azure Container Apps, Storage, etc.)
• C# for backend services and integration components
• VueJS for reporting and analytics UI experiences.
• Build and maintain high-performance data ingestion, transformation, and query pipelines for real-time and near-real-time reporting.
• Build and operate deployment pipelines using GitHub Actions.
• Develop meaningful and intuitive reporting features that leverage strong data modeling fundamentals —including proper grains, dimensions, aggregates, and semantic layers.
• Ensure our data and reporting platforms meet high standards for reliability, performance, and scalability.
• Participate hands-on in coding, code reviews, debugging, and complex problem resolution.
• Partner closely with Product, Data Engineering, and Platform Engineering to define the roadmap and deliver high-impact features.
• Translate business reporting needs into technical architecture and execution plans.
• Work with product managers to shape the analytics roadmap and define success metrics.
• Collaborate with Customer Success and Support teams to address customer data requirements, performance issues, and enhancements.
• Promote analytics best-practices across the organization.
• Position the system for A.I. driven analytics.

Engineering Manager, Reporting

Ecommerce

• Grow and lead a team of 8-10 engineers
• Hire high-quality engineering talent and develop your team
• Guide the development of engineers with mentoring, training, and performance management
• Build high scale systems with a focus on reliability, scalability, and solving business needs
• Contribute to software development with an emphasis on architecture, design, quality, implementation, and culture
• Utilize the latest advances in AI software development to improve effectiveness of delivering business value
• Collaborate with stakeholders including product managers and operations teams
• Responsible for continuous improvement in processes and standards
• Contribute directly to the codebase as needed