HungerRush

Product Manager

• Own products (roadmap, development, vision) for restaurant facing software
• Translate business goals and user needs into clear product requirements and user stories
• Conduct user research with restaurant operators, staff, and guests
• Partner closely with engineering, design, data, and go-to-market teams
• Prioritize features based on customer impact, business value, and technical feasibility
• Analyze product performance using data and feedback to drive continuous improvement
• Manage product launches and communicate progress to internal stakeholders

Sales Development Rep

• Own the first touch – Drive outbound calls to restaurant owners, qualify inbound leads, and uncover pain points where HungerRush can help.
• Book high-quality demos – Your primary goal is to fill the sales pipeline by securing meetings for Account Executives.
• Drive business growth – Work closely with sales and marketing to maximize lead conversion, support outreach initiatives, and accelerate pipeline momentum.
• Be entrepreneurial – Take ownership of outbound campaigns, assist with lead generation strategies, and proactively test new outreach approaches to engage the right prospects.
• Manage and track outreach – Use Salesforce and other tools to keep meticulous records of interactions, ensuring a seamless handoff to sales.

Sales Development Representative

Full-stack Engineer

• Collaborate with HungerRush teams to design, develop, and support existing as well as create new functionality and applications with a focus on LLM-powered features
• Write high quality code following best practices and standards for coding, compliance, security, and performance
• Contribute to software development with an emphasis on architecture, design, quality, implementation, and culture
• Utilize the latest advances in AI software development to improve effectiveness of delivering business value
• Mentor software engineers
• Help troubleshoot issues and identify bug fixes

Staff Software Engineer – OrderAI

Customer Success Manager

• Act as the primary point of contact for assigned accounts with a scaled, high-efficiency engagement model and build trusted advisor relationships with key decision-makers
• Identify upselling opportunities within the current customer portfolio leveraging analytics and sales data to expand brand adoption of POS and value-added services
• Deliver tailored success plans using data-driven insights to define clear success criteria, and track progress toward outcomes
• Monitor account health through product usage metrics, engagement patterns, and customer feedback, and initiate outreach based on key triggers
• Collaborate with executive sponsors to maintain high-level stakeholder engagement and influence renewal outcomes across your portfolio
• Identify early warning signs of disengagement or churn risk and take proactive action to mitigate and restore customer health
• Escalate at-risk customers and concerns through internal channels and lead cross-functional efforts to address complex issues
• Partner with Sales and Marketing to align on messaging, share customer stories, and develop segment-specific engagement strategies
• Work with Support and Product teams to surface and resolve recurring customer challenges
• Participate in ongoing product training, knowledge sharing, and best practice initiatives within the Customer Success team to continuously improve processes and team effectiveness

Engineering Manager

• Lead, mentor, and grow a team of reporting and analytics engineers in a hands-on player/coach capacity.
• Drive engineering excellence, technical strategy, and architectural decisions for the reporting platform.
• Reinforce a culture of ownership, transparency, innovation, and continuous improvement.
• Oversee hiring, performance management, and career development for the team.
• Architect and deliver scalable reporting and analytics solutions using: Azure Data Explorer (ADX) and KQL, SQL Server / T-SQL, Azure infrastructure, C# for backend services and integration components, VueJS for reporting and analytics UI experiences.
• Build and maintain high-performance data ingestion, transformation, and query pipelines for real-time and near-real-time reporting.
• Develop meaningful and intuitive reporting features that leverage strong data modeling fundamentals.
• Collaborate with Product, Data Engineering, and Platform Engineering to define the roadmap and deliver high-impact features.

Account Executive

• Manage the end-to-end sales cycle, from prospecting and discovery through negotiation, close, and handoff to post-sales teams.
• Apply a consultative, value-based selling approach to uncover true customer challenges and align solutions to business outcomes.
• Build and maintain a healthy pipeline through outbound prospecting and strategic account development.
• Consistently meet and exceed monthly and quarterly revenue targets.
• Maintain accurate forecasting and pipeline visibility in the CRM.
• Represent the company with professionalism and credibility.

Account Executive – Bilingual Vietnamese

• Manage the end-to-end sales cycle
• Apply a consultative, value-based selling approach
• Build and maintain a healthy pipeline through outbound prospecting
• Consistently meet and exceed monthly and quarterly revenue targets
• Maintain accurate forecasting and pipeline visibility in the CRM
• Represent the company with professionalism and credibility

Account Executive, Bilingual Arabic

Account Executive, Bilingual Thai

• Collaborate with HungerRush teams to design, develop, and support existing as well as create new functionality and applications
• Write high quality code following best practices and standards for coding, compliance, security, and performance
• Contribute to software development with an emphasis on architecture, design, quality, implementation, and culture
• Utilize the latest advances in AI software development to improve effectiveness of delivering business value
• Mentor software engineers
• Help troubleshoot issues and identify bug fixes