HungerRush

Full-stack Engineer

• Lead, mentor, and grow a high-performing organization of software engineers across multiple teams, including managers and senior individual contributors
• Manage hiring, performance, and career development for direct reports; build a strong bench of engineering talent through effective recruiting and retention
• Develop engineering managers with a focus on accountability, goal-setting, and career pathing — build leaders who can operate independently and drive outcomes
• Champion a culture of accountability, innovation, urgency, and continuous improvement across the engineering organization
• Own the maturation of engineering practices — establish and track meaningful engineering metrics and use data to drive decisions and demonstrate progress
• Establish and continuously improve engineering processes, standards, and best practices to accelerate delivery velocity while maintaining quality and reliability
• Own the end-to-end software development lifecycle for assigned product areas, from architecture and design through delivery, quality, and ongoing operations
• Partner with Engineering leaders to define and execute the engineering roadmap, ensuring alignment with HungerRush’s business strategy and product priorities

Director, Software Engineering

• Collaborate with HungerRush teams to design, develop, and support existing as well as create new functionality and applications
• Write high quality code following best practices and standards for coding, compliance, security, and performance
• Contribute to software development with an emphasis on architecture, design, quality, implementation, and culture
• Utilize the latest advances in AI software development to improve effectiveness of delivering business value
• Mentor software engineers
• Help troubleshoot issues and identify bug fixes

Staff Software Engineer

Customer Support

• Take inbound calls from either the customer or the restaurant
• Make outbound calls to customers or restaurants to follow up on acknowledgement errors
• Manage incoming tickets generated from email or text via CRM (customer relationship management portal)
• Return calls for any voicemails that a ticket is generated for
• Minor troubleshooting product or service problems reported by the customer or the restaurant
• Route calls / tickets to appropriate channels if necessary
• Facilitate and document accurate correspondence between the restaurant and customers
• Miscellaneous clerical duties

Menufy Support Specialist, Bilingual Thai

• Take inbound calls from either the customer or the restaurant.
• Make outbound calls to customers or restaurants to follow up on acknowledgement errors.
• Manage incoming tickets generated from email or text via CRM (customer relationship management portal).
• Return calls for any voicemails that a ticket is generated for.
• Minor troubleshooting product or service problems reported by the customer or the restaurant.
• Route calls / tickets to appropriate channels if necessary.
• Facilitate and document accurate correspondence between the restaurant and customers
• Miscellaneous clerical duties.

Menufy Support Specialist, Bilingual Mandarin

Account Executive

• Develop a deep understanding of HungerRush's restaurant technology platform, payment solutions, and value proposition.
• Identify, prospect, and engage restaurant operators and multi-unit restaurant groups within a defined ICP, primarily targeting brands operating 1-25 locations.
• Build and execute a territory plan focused on generating new business opportunities through outbound prospecting, networking, referrals, industry events, and strategic account targeting.
• Generate pipeline through consistent outbound activity including cold calling, email outreach, social selling, and other prospecting channels.
• Conduct discovery conversations with restaurant owners, operators, and executive stakeholders to understand business challenges and growth objectives.
• Deliver compelling product demonstrations and effectively communicate HungerRush's competitive advantages.
• Manage the complete sales cycle from prospecting and qualification through proposal, negotiation, and contract execution.
• Maintain accurate pipeline, forecasting, and activity management within Salesforce.
• Partner closely with Marketing, Sales Engineering, Payments, Implementation, and Customer Success teams to ensure a seamless customer experience.
• Stay informed on industry trends, competitive solutions, restaurant technology innovations, and payment processing strategies.
• Consistently achieve and exceed monthly, quarterly, and annual sales targets.

Sales Executive

• Collaborate with HungerRush teams to design, develop, and support existing as well as create new functionality and applications
• Write high quality code following best practices and standards for coding, compliance, security, and performance
• Contribute to software development with an emphasis on architecture, design, quality, implementation, and culture
• Utilize the latest advances in AI software development to improve effectiveness of delivering business value
• Mentor junior software engineers
• Help troubleshoot issues and identify bug fixes

Software Engineer II

Sales

• Lead, mentor, and develop a team of 8–10 Account Executives to exceed individual and team sales goals through impactful coaching, motivation, and skill development.
• Own the full-cycle recruiting process for AE headcount — sourcing, interviewing, and closing top candidates.
• Set clear performance goals and metrics while leveraging Salesforce data and weekly 1:1s to track progress and deliver actionable feedback.
• Use sales data and KPIs to diagnose team performance and adjust strategy in real time.
• Actively troubleshoot deals, removing blockers, and ensuring reps stay focused on selling.
• Partner with Marketing on lead quality, campaign feedback, and MQL-to-SQL conversion.

Sales Manager

• Take inbound calls from either the customer or the restaurant.
• Make outbound calls to customers or restaurants to follow up on acknowledgement errors.
• Manage incoming tickets generated from email or text via CRM (customer relationship management portal).
• Return calls for any voicemails that a ticket is generated for.
• Minor troubleshooting product or service problems reported by the customer or the restaurant.
• Route calls / tickets to appropriate channels if necessary.
• Facilitate and document accurate correspondence between the restaurant and customers.
• Miscellaneous clerical duties.