Humgroup

Account Executive

• Act as the commercial lead responsible for expanding Nuvem Datacom's installed customer base.
• Turn relationships, account knowledge, and operational signals into recurring revenue growth.
• Increase revenue from the installed base and improve Net Revenue Retention (NRR).
• Reduce churn and deepen relationships with customers.
• Develop cross-sell, upsell, contract addendums, and service expansion opportunities within the account portfolio.

Commercial Account Executive

Marketing

• Plan and oversee the execution of marketing campaigns (digital and offline), ensuring delivery and performance.
• Generate and qualify digital marketing demand with the partner agency, focusing on leads that match the ICP and contribute to revenue.
• Monitor and analyze key metrics (CPL, CAC, conversion, ROI), proposing continuous improvements with the digital marketing agency.
• Oversee marketing channels (social media, email, paid media, website, and content).
• Plan campaigns, coordinating creative and content requests and deadlines with the internal communications team and the digital marketing agency.
• Work closely with SDRs and sales to ensure alignment of messaging, offers, and strategy.
• Structure and optimize the marketing funnel and acquisition journeys.
• Manage vendors and agencies, ensuring quality, timeliness, and consistency in deliverables.
• Identify growth opportunities, new channels, and acquisition experiments.
• Ensure consistent communication and strengthen the brand across all touchpoints.
• Organize, monitor, and report results and learnings to the team and leadership.

Mid-level Marketing Analyst

Security Engineer

• Coordenar tecnicamente a frente de Segurança da Informação, Observabilidade e GRC.
• Organizar prioridades, backlog, rotinas recorrentes, planos de ação e indicadores da área.
• Atuar como referência técnica e de priorização para incidentes críticos, riscos operacionais e temas de segurança.
• Garantir continuidade das rotinas críticas da área, especialmente durante o período de transição e consolidação.
• Desenvolver o time e fortalecer a distribuição de conhecimento, reduzindo dependência de pessoas específicas.
• Estabelecer disciplina de execução, documentação, acompanhamento e fechamento de pendências críticas.
• Liderar a evolução das práticas de segurança da informação no ambiente corporativo e operacional da empresa.
• Garantir aderência a políticas, controles, padrões e boas práticas de segurança.
• Atuar na prevenção, identificação, tratamento e resposta a incidentes de segurança.
• Conduzir ou coordenar análises de vulnerabilidades, hardening, revisão de acessos e melhoria contínua dos controles.
• Apoiar a estruturação e manutenção de políticas-base de segurança, acessos, uso aceitável, backups, incidentes e ativos.
• Garantir evolução e funcionamento adequado das ferramentas de monitoramento, observabilidade e correlação de eventos.
• Assegurar visibilidade sobre infraestrutura, aplicações, redes, logs, métricas e eventos relevantes para o negócio.
• Garantir evolução do Plano de Recuperação de Desastres (PRD) e do Plano de Continuidade de Negócios (PCN).

Coordenador de Segurança da Informação e Observabilidade

Human Resources

• Lead recruitment and selection processes with a focus on technical and cultural fit.
• Conduct onboarding and monitor employees’ journeys.
• Support leaders in people management and development.
• Track performance, engagement, and retention indicators.
• Identify and address behavioral and productivity bottlenecks.
• Develop initiatives that drive business results and growth.
• Structure HR processes in a practical way, without excessive bureaucracy.

Mid-level HR Analyst

Project Manager

• Ensure the planning, execution and delivery of projects efficiently, within defined timelines, scope, and budget, while ensuring the quality of deliverables.
• Project management: plan, coordinate and monitor projects such as client environment migrations; managed infrastructure projects; platform projects; and projects related to integrations and iPaaS.
• Define project schedules, milestones, responsibilities and success criteria.
• Monitor the progress of activities.
• Coordinate the involvement of client teams and resources in projects.
• Coordinate the work of Nuvem Datacom's partners and third parties, as well as internal teams.
• Act as the project's main point of contact with the client and ensure clear communication about timelines, risks and responsibilities.
• Identify technical, operational and schedule risks and propose mitigation plans.
• Contribute to defining and evolving project execution standards and best practices.

• Realizar reuniões comerciais (demonstrações e negociações) com leads qualificados;
• Entender profundamente as dores, regras de negócio e objetivos do cliente;
• Apresentar o produto de forma consultiva, conectando funcionalidades a resultados reais;
• Conduzir negociação comercial, incluindo: Planos e Condições de pagamento;
• Gerenciar o funil de vendas no CRM.

Consultor Comercial

• Develop and execute consultative commercial strategies to drive sales of Humgroup solutions (Humtech, Humtalent and Humconsult), aligned with ICPs and revenue targets (R&S and MRR).
• Work across the full outbound and inbound sales funnel, responsible for strategic mapping, active prospecting, qualification and consultative outreach; conduct diagnostic meetings with decision-makers (C-Levels, HR leaders and technology leaders) to identify pain points, growth bottlenecks and opportunities; lead strategic negotiations with a focus on closing, profitability and building long-term relationships.
• Collaborate closely with Marketing to strengthen demand generation, run targeted vertical campaigns and reinforce strategic market positioning.
• Monitor commercial KPIs (pipeline, conversion rate, average deal size, sales cycle and forecast), ensuring predictability and achievement of monthly targets.
• Track trends in technology, HR and startups, anticipate opportunities and contribute to continuous improvements in offerings and commercial approach.
• Ensure excellence in customer experience throughout the commercial cycle, aligning expectations, proposals and operational delivery.
• Report results, learnings and commercial risks in a structured manner to leadership, contributing to the company’s strategic decisions.