Technical Support Analyst

Humgroup

Junior Support Analyst providing remote support for CFTV systems and basic network diagnostics. Opportunities for internal training without prior experience required.

Posted 7/15/2026full-timeSão Paulo • 🇧🇷 BrazilMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in remote support for CCTV systems, including DVR, NVR, IP, and analog cameras, while effectively managing technical support tickets and performing basic network diagnostics.

Highest-signal resume keywords

CCTV SupportDVR SystemsNVR SystemsBasic Network DiagnosticsTechnical Support Ticket Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

CCTVDVRNVRIP CamerasAnalog CamerasNetwork DiagnosticsIP AddressingGateway ConfigurationDNS Configuration

Soft Skills

Organizational SkillsWillingness to Learn

Tech Stack

Tools & technologies

DNS

About the role

Key responsibilities & impact

Remote support for CCTV (DVR, NVR, IP and analog cameras)
Basic network diagnostics (IP, gateway, DNS)
Recording and tracking of technical support tickets

Requirements

What you’ll need

Availability to work the position's scheduled hours
Availability for remote on-call duty on a rotating weekend schedule
Organized, with a willingness to learn

Benefits

Comp & perks

SulAmérica Health Insurance (co-payment up to 30% per use)
SulAmérica Dental Insurance
SulAmérica Life Insurance
WellHub (discounts at gyms)
Meal Allowance – R$ 38.50 per day
Food Allowance – R$ 315.00