Humata Health

Solutions Engineer – Technical Delivery, Support

Humata Health

full-time

Posted on:

Location Type: Remote

Location: United States

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Tech Stack

ETLKafkaSQL

About the role

  • Humata Health is seeking a technically proficient and results-driven Solutions Engineer (Technical Delivery & Support) to join our Delivery team.
  • In this role, you will be a key customer-facing technical contact, providing expert support and guidance to customer IT and EMR teams.
  • You will own and manage critical technical integrations and systems, ensuring seamless delivery and ongoing support.
  • Lead end-to-end design and deployment of integrations involving: 278R EDI transactions, 275 EDI document management workflows, RESTful APIs, File-based integrations.
  • Design, build, and optimize data mapping schemas between customer systems and Humata Health platforms.
  • Manage B2B VPN tunnels, IP whitelisting, and security credential provisioning (SSL certificates, mutual TLS), ensuring secure and compliant data transmission.
  • Perform payload-level debugging of JSON, XML, and EDI data using tools such as Postman, Insomnia, and EDI Notepad.
  • Build SQL scripts for data migration pre-validation and post-migration audits, live data integrity checks, root cause analysis.
  • Use packet tracing and VPN diagnostic tools to debug connectivity issues.
  • Develop automated test scripts for integration validation.

Requirements

  • Bachelor’s degree in Computer Science, Software Engineering, Information Systems, or equivalent technical field.
  • 5–7+ years of hands-on integration engineering, with direct ownership of EDI and API implementations in a healthcare environment.
  • Deep expertise with EDI X12 standards.
  • Specifically 278R transactions: Service Type Codes, Request/Response data flow, segment looping.
  • Advanced SQL proficiency (CTEs, window functions, ETL data validation workflows).
  • Hands-on experience with interface engines (strong preference for Mirth Connect or comparable platforms).
  • Expert with REST API protocols, including: Authentication methods (OAuth2, Basic Auth, API keys)
  • API schema validation (JSON Schema, XML Schema Definition - XSD)
  • Rate limiting, pagination, and error handling best practices.
  • Strong familiarity with healthcare IT systems: EMRs like Epic (Interconnect API), Cerner, Athenahealth.
  • Revenue cycle systems, prior authorization systems.
  • Proficient in configuring and troubleshooting B2B VPNs, SSL certificates, mutual TLS, and data encryption protocols (AES-256, SHA-256 hashing).
  • Experience with network troubleshooting tools (e.g., Wireshark, OpenVPN, tcpdump).
  • Solid understanding of HIPAA, HITRUST, and data privacy/security compliance frameworks.
  • Comfortable with automation tools for API testing and monitoring (e.g., Postman, Newman, Swagger Inspector).
  • Experience with healthcare prior authorization workflows, utilization management, and revenue cycle operations.
  • Experience building or working with event-driven architectures (e.g., webhook-based notifications, Kafka).
  • Familiarity with PowerBI, Looker, or equivalent tools for integration health monitoring and reporting.
  • Contributions to technical enablement: reusable Postman collections, internal knowledge bases, data mapping templates.
  • Ability to mentor junior technical implementation specialists.
  • Willingness to travel to customer sites as required (up to 25%).
Benefits
  • Impactful Work: Contribute to innovative solutions that improve healthcare efficiency and patient outcomes
  • Remote Flexibility: Enjoy working remotely while being part of a collaborative team, with access to our new office in Winter Park, FL
  • Competitive Compensation: Enjoy competitive base compensation, equity through our Employee Stock Option Plan, and bonus-eligible roles
  • Comprehensive Benefits: Full benefits package including unlimited PTO and 401k program with employer match
  • Growth Opportunities: Advance your career in a fast-paced, high-impact environment with ample professional development
  • Inclusive Culture: Join a diverse workplace where your ideas and contributions are valued
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
EDIAPISQLJSONXMLRESTful APIsdata mappingpayload-level debuggingautomated test scriptsnetwork troubleshooting
Soft Skills
customer-facingresults-drivenleadershipmentoringcommunication