Salary
💰 $104,000 - $143,000 per year
About the role
- Design and lead content workstreams within large and complex projects
- Define and evolve content strategies that align multiple stakeholders in support of member objectives and business goals
- Inventory and assess product and service content for accuracy, clarity, completeness, and consistency across member journeys
- Lead creation and socialization of tools, standards, and guidelines that support content creators, reviewers, and publishers
- Define governance needs and create governance plans in coordination with business partners
- Ensure content success metrics are defined, measured, and tracked to inform improvement opportunities and successes
- Form trusted relationships that lead to influence and partnerships across departments
- Co-design and apply user research to inform content development and optimization
- Use your skills to make an impact
Requirements
- Bachelor’s Degree
- 6+ years of human-centered design and content strategy experience
- 2+ years of horizontal leadership experience
- Demonstrated experience designing and leading content workstreams within large and complex projects
- Demonstrated experience working quickly and efficiently across various stages of the design process (e.g., research, synthesis, prototyping, testing)
- Expert facilitation skills with the ability to design and deliver multiple types of design activities with consumers and business stakeholders
- Advanced communication and storytelling abilities
- This is a remote role anywhere in the US that will require you to accommodate Eastern Standard Business Hours