Senior Community Management Professional
Humana
full-time
Posted on:
Location Type: Hybrid
Location: Detroit • Missouri • United States
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Salary
💰 $65,000 - $88,600 per year
Job Level
About the role
- Responsible for directing community engagement practices, facilitating and planning Member and Community Advisory Panels.
- Collaborating with contracted medical and ancillary service providers, Federally Qualified Health Centers, Social Service Agencies, and care managers.
- Linking our membership to services and supports critical to the improvement of health outcomes.
- Representation of members’ interest, including input in policy development, planning and decision-making.
- Interviewing, hiring, mentoring, evaluating, coaching and managing performance for team of Community Engagement Specialists.
- Responsible for engagement in community boards and committees such as the Community Health Worker Network.
- Works directly with the Equitable Population Health Leadership team to drive outcomes aligned with larger organizational goals.
Requirements
- Must reside in Michigan and can travel within Wayne and Macomb County.
- Bachelor’s degree.
- Two (2) or more years of previous experience in healthcare or health plan marketing, community engagement or member/patient outreach.
- One (1) or more years of formal leadership experience.
- Skilled in planning, project management, community engagement and development, and resource mobilization.
- Understands the fundamentals of effective community engagement specific to Medicaid members, including those with behavioral health needs and varied health literacy.
- Proven knowledge and understanding of how to remove barriers to care in the Medicaid population.
- Exercises professional judgment and demonstrates strong facilitation, conflict management and consensus building skills.
- Ability to prioritize, organize, and coordinate multiple projects simultaneously.
Benefits
- Health insurance
- Dental benefits
- Vision benefits
- 401(k) retirement savings plan
- Paid time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave)
- Short-term and long-term disability
- Life insurance
- Many other opportunities
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
community engagementproject managementresource mobilizationhealthcare marketingmember outreachpolicy developmentperformance managementcoachingmentoringplanning
Soft Skills
facilitationconflict managementconsensus buildingorganizational skillsprioritizationcommunicationleadershipteam managementevaluationcoaching
Certifications
Bachelor's degree