own the measurement strategy for key platforms
design reporting and data products to support insight generation
be the analytics subject matter expertise on conversational channel trends and outcomes
collaborate with teams to drive analytics initiatives

Requirements

Bachelor's Degree and 7 or more years of technical experience in data analysis OR Master's degree and 5 or more years of experience including program management
Experience analyzing data to solve a wide variety of business problems and creating data visualizations that drive strategic direction
Advanced experience exploring complex data sets using SQL, Databricks, PySpark, or similar data systems
Experience with tools such as Power BI for creating data visualizations
Proficiency in verbal and written communication/presenting to senior and executive leadership

Benefits

medical, dental and vision benefits
401(k) retirement savings plan
time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave)
short-term and long-term disability
life insurance

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

data analysisdata visualizationSQLDatabricksPySparkreportingmeasurement strategyanalyticsprogram management

Soft Skills

communicationcollaborationinsight generationproblem solvingpresentation

Certifications

Bachelor's DegreeMaster's Degree