AVP, Vendor Performance and Value Management
Humana
full-time
Posted on:
Location Type: Remote
Location: United States
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Salary
💰 $168,000 - $231,000 per year
Job Level
About the role
- Develops, implements, and monitors a comprehensive framework under the Medicaid Third Party Entity (TPE) Governance Office for management of the TPE portfolio ensuring alignment with organizational strategic priorities
- Designs a business and financial modeling methodology to evaluate a new vendor, including business need, financial value or operating efficiency thesis, service level baseline, future scalability, platform enablement, and implementation agility for appropriate vendor selection and alignment to Medicaid priorities
- Leads process alignment of the TPE Governance office and business owners to ensure operating model strategies enable adoption of best practices and continuous improvement
- Partners with the PMO on implementation of new vendors and scaling pilots
- Conducts a monthly governance meeting to review new business cases, current portfolio operations and financial performance, risks and mitigations in place
- Builds and maintains positive relationships with vendors; designs and implements operating and performance management routines (e.g. monthly/quarterly Joint Operating Committees) to foster collaboration, transparency, accountability and improvement alongside business partners
- Identifies and monitors standardized metrics and risk processes to drive consistency and transparency in performance outcomes across the portfolio
- Cultivate a mindset championing cross-functional collaboration, policy harmonization, and ongoing optimization of processes and outcomes
- Ensure financial discipline and robust change control mechanisms to safeguard investments and strategic alignment, directly impacting performance optimization
- Provides leadership to a team of approximately 20 associates of varying levels, identifies capability gaps and implements targeted initiatives to build, retain, and deploy talent in support of evolving business priorities and operational excellence
Requirements
- Bachelor's Degree
- 10+ years of third-party, vendor and/or subcontractor management experience
- Demonstrable experience in all phases of the vendor management lifecycle
- Experience working with government sponsored insurance programs such as Medicaid and Medicare
- Experience designing and implementing an operating model for vendor selection and managing vendor performance
- Deep experience with designing and leading performance optimization, value realization, and operating frameworks that translate strategy into measurable outcomes
- Strong experience establishing standardized metrics, governance, and risk management practices, including executive-level reporting
- Demonstrated capability to drive cross-functional alignment, harmonize policies, and embed best practices at scale
- 8+ years of people leadership experience to include advanced leadership skills combined with strong financial discipline, change control, and strategic workforce planning
- Proficient in Microsoft Office applications including Word, Excel and PowerPoint
- Strong verbal and written communication and facilitation skills
- The ability to work EST or CST
Benefits
- medical, dental and vision benefits
- 401(k) retirement savings plan
- time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave)
- short-term and long-term disability
- life insurance
- many other opportunities
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
vendor managementfinancial modelingperformance optimizationoperating model designrisk managementmetrics establishmentchange controlstrategic workforce planningbusiness case evaluationoperating efficiency
Soft Skills
leadershipcross-functional collaborationcommunicationrelationship buildingfacilitationorganizational skillscontinuous improvementaccountabilitytransparencypolicy harmonization
Certifications
Bachelor's Degree