
Vendor Management Lead
Humana
full-time
Posted on:
Location Type: Remote
Location: California • Illinois • United States
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Salary
💰 $94,900 - $130,500 per year
Job Level
About the role
- Oversee vendor management operations from a market perspective
- Direct a team of RN professionals
- Foster effective vendor and provider relationships
- Drive resolution of clinical and operational issues to support quality care and compliance
- Provide strategic leadership and guidance to the Senior Vendor Management Professional (RN) team
- Oversee and optimize vendor relationships, including performance monitoring and compliance management
- Facilitate collaboration between Humana, vendor partners, and providers
- Support the review of clinical authorizations and ensure consistency with established guidelines
- Identify systemic gaps and process improvement opportunities across vendor partnerships
- Analyze market trends, operational data, and vendor performance metrics
- Ensure adherence to privacy, security, and enterprise information protection protocols
- Mentor and develop team members
- Participate in strategic planning, vendor selection, and contract negotiations
Requirements
- Active and unrestricted Compact license (RN) license required
- Prior experience in a healthcare or insurance setting
- 5 + years of Utilization Management experience
- 3 + years of vendor management and/or process or project management experience
- Demonstrated ability to define and track KPIs and/or service level agreement metrics and other measurable success criteria
- Proven verbal and written communication skills with the ability to interact effectively across all organizational levels
- Ability to break down complex problems into actionable steps
- Demonstrated critical thinking and analytical problem-solving skills
- Exceptional relationship management skills
- Demonstrates accuracy and thoroughness, identifies process improvements
- Proficient in Microsoft Office applications including Word, Excel and PowerPoint
- Advanced facilitation skills with experience leading cross-functional discussions
Benefits
- medical, dental and vision benefits
- 401(k) retirement savings plan
- time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave)
- short-term and long-term disability
- life insurance and many other opportunities
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Utilization Managementvendor managementprocess managementproject managementKPI trackingservice level agreement metricsclinical authorizationsdata analysisperformance monitoringcompliance management
Soft Skills
leadershipcommunicationcritical thinkinganalytical problem-solvingrelationship managementmentoringcollaborationstrategic planningproblem breakdownaccuracy
Certifications
Compact license (RN)