Humana

Field Care Manager, Behavioral Health

Humana

full-time

Posted on:

Location Type: Hybrid

Location: LouisianaUnited States

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Salary

💰 $65,000 - $88,600 per year

About the role

  • Conducts telephonic and in-person assessments to evaluate members’ needs, guiding members and their families toward appropriate resources to support optimal wellness.
  • Continuously monitors member progress through ongoing assessments and evaluations to ensure achievement of desired health outcomes.
  • Develops individualized care plans based on comprehensive assessments, aligning with departmental and organizational strategies.
  • Collaborates with healthcare providers and community resources to facilitate quality, cost-effective care and support.
  • Ensures members receive necessary services and supports across Behavioral Health, Physical Health, Social Determinants of Health, and value-added benefits.
  • Coordinates with the transdisciplinary care team, including at minimum the Primary Care Provider (PCP), to manage transitions of care.
  • Documents and submits incident reports as required.

Requirements

  • An active, unrestricted LA Licensed Masters Clinical Social Worker (LCSW) OR LA Licensed Professional Counselor (LPC) OR LA Licensed Marriage Family Therapist (LMFT) OR LA Licensed Addiction Counselor (LAC) OR Active, unrestricted Louisiana Registered Nurse (RN) license with at least three years of experience in behavioral health.
  • 2+ years or more of experience working as a behavioral health professional
  • Experience with behavioral change, health promotion, coaching and/or wellness
  • Proficient in using electronic information systems and Microsoft Office tools (Word, Outlook, Excel) to document, communicate, and collaborate effectively with internal partners and members.
  • Demonstrates strong keyboard and web navigation skills, provides clear narrative documentation, and builds rapport through exceptional communication and interpersonal abilities.
  • Must reside and perform work in the state of Louisiana and willing to travel to see members up to 75% of the time
Benefits
  • medical, dental and vision benefits
  • 401(k) retirement savings plan
  • time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave)
  • short-term and long-term disability
  • life insurance
  • and many other opportunities
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
behavioral changehealth promotioncoachingwellnesstelephonic assessmentsin-person assessmentsindividualized care plansdocumentationincident reporting
Soft Skills
communicationinterpersonal abilitiescollaborationrapport buildingorganizational skills
Certifications
LA Licensed Masters Clinical Social Worker (LCSW)LA Licensed Professional Counselor (LPC)LA Licensed Marriage Family Therapist (LMFT)LA Licensed Addiction Counselor (LAC)Louisiana Registered Nurse (RN)