Humana

Care Manager, Telephonic Behavioral Health

Humana

full-time

Posted on:

Location Type: Remote

Location: United States

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Salary

💰 $59,300 - $80,900 per year

About the role

  • Assess, plan, coordinate, implement, monitor, and evaluate medical / behavioral health services required to meet the complex health needs of TRICARE beneficiaries
  • Coordinate, review, and approve medically necessary, appropriate care within the guidelines of the TRICARE program
  • Provide telephonic care guidance and support to beneficiaries and their family/caregiver
  • Identify gaps in care, eligibility for assistance and/or need for care management program or other referral services

Requirements

  • current, valid, and unrestricted license as a Mental Health (MH)/Behavioral Health (BH) Professional in at least ONE of the following: Licensed Clinical Social Worker (LCSW), Licensed Professional Counselor (LPC), Licensed Mental Health Counselor (LMHC), Licensed Masters Social Worker (LMSW) AND/OR Clinical Psychologist (Ph.D.)
  • 3 or more years of clinical experience
  • Ability to obtain a Certified Care Manager (CCM) within the first year of hire
  • Experience in managing mental health crisis intervention
  • Proficiency in Microsoft Office programs specifically; Word, Excel, OneNote and Outlook
Benefits
  • medical, dental and vision benefits
  • 401(k) retirement savings plan
  • time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave)
  • short-term and long-term disability
  • life insurance
  • many other opportunities
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
clinical experiencemental health crisis interventioncare management
Soft Skills
assessmentplanningcoordinationimplementationmonitoringevaluationcare guidancesupport
Certifications
Licensed Clinical Social Worker (LCSW)Licensed Professional Counselor (LPC)Licensed Mental Health Counselor (LMHC)Licensed Masters Social Worker (LMSW)Clinical Psychologist (Ph.D.)Certified Care Manager (CCM)