Humana

Process Improvement Professional 2

Humana

full-time

Posted on:

Location Type: Remote

Location: United States

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Salary

💰 $65,000 - $88,600 per year

About the role

  • analyzes, and measures the effectiveness of existing business processes and develops sustainable, repeatable and quantifiable business process improvements
  • researches best business practices within and outside the organization to establish benchmark data
  • collects and analyzes process data to initiate, develop and recommend business practices and procedures that focus on enhanced safety, increased productivity and reduced cost
  • determines how new information technologies can support re-engineering business processes
  • responsible for critical tasks such as case preparation, data validation, provider outreach, and documentation, which collectively ensure compliance and operational continuity
  • works to procure medical records, an integral part of our case review preparation

Requirements

  • Bachelor's degree
  • Less than 5 years of technical experience
  • Must be passionate about contributing to an organization focused on continuously improving consumer experiences
  • >2 years of experience with HCPR processes and/or authorization processes
Benefits
  • medical, dental and vision benefits
  • 401(k) retirement savings plan
  • time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave)
  • short-term and long-term disability
  • life insurance and many other opportunities
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
business process analysisdata analysisprocess improvementdata validationcase preparationdocumentationinformation technologybenchmarkingquantitative analysisHCPR processes
Soft Skills
problem-solvingcommunicationcollaborationattention to detailorganizational skillsadaptabilitycritical thinkingpassion for improvementcustomer focusteamwork
Certifications
Bachelor's degree