Humana

Sales Support Professional

Humana

full-time

Posted on:

Location Type: Hybrid

Location: California • Illinois • United States

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Salary

💰 $53,700 - $72,600 per year

About the role

  • Provide support to the Sales team throughout the sales cycle.
  • Collect and organize RFP info (census, claims, RAF, etc.) and track down missing information from Broker/Client Support sold groups in the implementation process.
  • Collect required materials for Account Installation.
  • Submit all sold paperwork to Implementation.
  • Complete LMG system updates ( Launch my Group (LMG)).
  • Attend Implementation call.
  • Partner with and provide support to brokers as they navigate Humana.
  • Answer general benefit questions and respond to brokers with marketing flyers.
  • Partner with internal stakeholders such as marketing, product, actuarial, underwriting, account installation and service.
  • Creation and Distribution of scheduled market communication.
  • Agent bonus tracking and organization.
  • Maintain a strong connection with internal market team members, collaborate to achieve results and solutions.

Requirements

  • Previous Sales Enablement or Project Management experience
  • Great with computers including Microsoft Word, OneNote, PowerPoint, Outlook, with an advanced level skillset using Excel
  • Excellent verbal & written communication skills
  • Previous experience with Client Relationship Management Systems (CRM's) with a preference of the Sales Force platform
  • Must be self-motivated and outgoing with a positive attitude and professional etiquette
  • Strong analysis, critical thinking, and analytical problem-solving skills
  • Ability to handle multiple tasks and deadlines with high level of accountability
  • Synthesizing and analyzing financial data (ex. budgets and income statement forecasts) with consideration for market goals
  • Ability to work cross departments to maximize collaborative potential on market outcomes
Benefits
  • medical, dental and vision benefits
  • 401(k) retirement savings plan
  • time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave)
  • short-term and long-term disability
  • life insurance
  • many other opportunities

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
Sales EnablementProject ManagementData AnalysisFinancial AnalysisRFP ManagementMarket CommunicationAgent Bonus TrackingClient Relationship ManagementImplementation ProcessSystem Updates
Soft skills
Verbal CommunicationWritten CommunicationSelf-motivatedOutgoingPositive AttitudeProfessional EtiquetteCritical ThinkingAnalytical Problem-solvingAccountabilityCollaboration