
Sales Support Professional
Humana
full-time
Posted on:
Location Type: Hybrid
Location: California • Illinois • United States
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Salary
💰 $53,700 - $72,600 per year
About the role
- Provide support to the Sales team throughout the sales cycle.
- Collect and organize RFP info (census, claims, RAF, etc.) and track down missing information from Broker/Client Support sold groups in the implementation process.
- Collect required materials for Account Installation.
- Submit all sold paperwork to Implementation.
- Complete LMG system updates ( Launch my Group (LMG)).
- Attend Implementation call.
- Partner with and provide support to brokers as they navigate Humana.
- Answer general benefit questions and respond to brokers with marketing flyers.
- Partner with internal stakeholders such as marketing, product, actuarial, underwriting, account installation and service.
- Creation and Distribution of scheduled market communication.
- Agent bonus tracking and organization.
- Maintain a strong connection with internal market team members, collaborate to achieve results and solutions.
Requirements
- Previous Sales Enablement or Project Management experience
- Great with computers including Microsoft Word, OneNote, PowerPoint, Outlook, with an advanced level skillset using Excel
- Excellent verbal & written communication skills
- Previous experience with Client Relationship Management Systems (CRM's) with a preference of the Sales Force platform
- Must be self-motivated and outgoing with a positive attitude and professional etiquette
- Strong analysis, critical thinking, and analytical problem-solving skills
- Ability to handle multiple tasks and deadlines with high level of accountability
- Synthesizing and analyzing financial data (ex. budgets and income statement forecasts) with consideration for market goals
- Ability to work cross departments to maximize collaborative potential on market outcomes
Benefits
- medical, dental and vision benefits
- 401(k) retirement savings plan
- time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave)
- short-term and long-term disability
- life insurance
- many other opportunities
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Sales EnablementProject ManagementData AnalysisFinancial AnalysisRFP ManagementMarket CommunicationAgent Bonus TrackingClient Relationship ManagementImplementation ProcessSystem Updates
Soft Skills
Verbal CommunicationWritten CommunicationSelf-motivatedOutgoingPositive AttitudeProfessional EtiquetteCritical ThinkingAnalytical Problem-solvingAccountabilityCollaboration