Human Agency

Product Manager

• Embed with client teams to observe workflows, run discovery, and translate insights into actionable software requirements.
• Develop and apply structured prioritization methods (balancing user value, business outcomes, and technical feasibility) to guide trade-offs.
• Keep teams focused on the highest-leverage opportunities, not just the loudest requests.
• Scope projects with realistic estimates and clear milestones that deliver value early and often.
• Know how to ship a prototype, gain feedback, iterate to value, and release production-grade solutions.
• Lead small pods of engineers and operators to ship high-quality, on-time solutions.
• Facilitate leadership updates and reporting, ensuring execs are aligned and confident in progress.
• Work directly with APIs, data pipelines, and AI models to shape and validate solutions.
• Partner with engineers to design and ship AI-driven tools that fit seamlessly into existing workflows.
• Establish best practices for evaluating tools — weighing accuracy, usability, and long-term fit.
• Raise the bar for product craft, from clear scopes to clean communication and transparent evaluations that anyone can quickly understand.
• Codify lessons into playbooks so the client builds lasting product capability.
• Build a culture of excellence: sharing wins, measuring outcomes, celebrating progress, and owning areas of improvement.

Product Lead