Hugo

Account Executive – CX, BPO

Hugo

full-time

Posted on:

Location Type: Remote

Location: United States

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About the role

  • Drive new customer acquisition for Hugo’s CX and BPO services
  • Own net new revenue generation for Hugo’s CX and BPO services
  • Build and execute outbound account strategies targeting mid market and hypergrowth companies
  • Develop and manage a strong pipeline of qualified opportunities through outbound sales activity
  • Own the entire sales process from first conversation through contract execution
  • Lead pricing discussions, negotiations, and contract execution
  • Develop a strong understanding of customer support and operational outsourcing trends
  • Build credibility with prospects as a knowledgeable advisor on modern CX delivery models

Requirements

  • Experience selling BPO, CX outsourcing, or similar operational services
  • Proven success in a quota carrying sales role focused on net new business
  • Strong outbound prospecting and account development capabilities
  • Experience selling to mid market or hypergrowth companies in the United States
Benefits
  • A flexible, remote-first work environment with strong operational support
  • Meaningful autonomy and ownership over high-impact deals
  • Competitive compensation with uncapped upside
  • The opportunity to sell services that create long-term value for clients and their teams
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
sales processoutbound salesaccount strategiespipeline managementnegotiationcontract executionquota carrying salesprospectingaccount development
Soft Skills
credibility buildingadvisory skills