Service Technician – In-house & Field Service
Hugo Hamann GmbH & Co. KG
full-time
Posted on:
Location Type: Office
Location: Kiel • Germany
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Job Level
About the role
- Commissioning, network integration, troubleshooting and fault resolution on-site at customer locations
- Perform repairs and maintenance and record service-related data in the Service Management System
- Responsible for assessing warranty and guarantee claims
- Support sales by actively promoting technical services
- Develop and implement customer-specific workflows and technical solutions
Requirements
- Completed training as an Information Electronics Technician, IT Systems Electronics Technician (m/f/d), or a comparable technical qualification
- Some professional experience in technical customer service
- Experience with networks and communication technologies
- Good knowledge of operating systems and applications, as well as MS Office
- Valid Class B driver’s license required
- Strong customer orientation combined with the ability to communicate appropriately with different audiences
Benefits
- Permanent employment contract with long-term prospects
- Onboarding program for a successful start
- Independent work and a high degree of personal responsibility
- A collegial, partnership-based working environment
- Good transport connections and free parking
- Company bike leasing
- Employer-supported company pension plan via salary conversion
- Employer contribution to capital-forming benefits (Vermögenswirksame Leistungen)
- Team events
- Training and development opportunities
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
network integrationtroubleshootingfault resolutionrepairsmaintenancetechnical solutionscommunication technologiesoperating systemsapplications
Soft Skills
customer orientationcommunication
Certifications
Information Electronics TechnicianIT Systems Electronics TechnicianClass B driver's license