Service Technician – In-house & Field Service
Hugo Hamann GmbH & Co. KG
full-time
Posted on:
Location Type: Office
Location: Kiel • Germany
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Job Level
About the role
- Commissioning, network integration, troubleshooting and fault resolution on-site at customer locations
- Perform repairs and maintenance and record service-related data in the Service Management System
- Responsible for assessing warranty and guarantee claims
- Support sales by actively promoting technical services
- Develop and implement customer-specific workflows and technical solutions
Requirements
- Completed training as an Information Electronics Technician, IT Systems Electronics Technician (m/f/d), or a comparable technical qualification
- Some professional experience in technical customer service
- Experience with networks and communication technologies
- Good knowledge of operating systems and applications, as well as MS Office
- Valid Class B driver’s license required
- Strong customer orientation combined with the ability to communicate appropriately with different audiences
Benefits
- Permanent employment contract with long-term prospects
- Onboarding program for a successful start
- Independent work and a high degree of personal responsibility
- A collegial, partnership-based working environment
- Good transport connections and free parking
- Company bike leasing
- Employer-supported company pension plan via salary conversion
- Employer contribution to capital-forming benefits (Vermögenswirksame Leistungen)
- Team events
- Training and development opportunities
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
network integrationtroubleshootingfault resolutionrepairsmaintenancetechnical solutionscommunication technologiesoperating systemsapplications
Soft skills
customer orientationcommunication
Certifications
Information Electronics TechnicianIT Systems Electronics TechnicianClass B driver's license