Hugel Aesthetics

Learning and Development

• Serve as the operational backbone of Hugel's injection trainer network, managing end-to-end logistics for training events, maintaining a master training calendar, and coordinating across practices, facilities, and independent contractor (1099) trainers
• Schedule and deploy trainers across territories; manage pre- and post-training communications with practices
• Conduct trainings for accounts directly when needed
• Maintain a centralized database of trainer credentials, licenses (RN, NP, PA, MD), malpractice insurance, and contract status with proactive renewal tracking and compliance enforcement
• Execute and manage 1099 contractor agreements, including amendments and annual renewals
• Validate and process trainer invoices and expense reports; flag anomalies and maintain audit-ready records
• Own the quality and clinical currency of the trainer network through structured development programs and ongoing performance oversight
• Coordinate and facilitate train-the-trainer programs covering injection techniques, patient safety, off-label protocols, and compliance
• Track CE completion and communicate product updates, safety alerts, and protocol changes across the network
• Monitor trainer performance metrics (satisfaction scores, feedback, compliance); manage corrective action plans as needed
• Conduct periodic competency assessments and facilitate peer learning initiatives
• Drive strategic growth of the trainer network through disciplined recruitment, evaluation, and onboarding
• Develop and maintain protocols for identifying, vetting, and onboarding new injection trainers
• Execute structured evaluation processes including interviews, credential verification, practical skills assessments, and cultural fit evaluation
• Present candidate recommendations to the hiring committee; manage onboarding and conduct exit interviews for departing trainers

Manager, Medical Education – Training

Account Manager

• Achieve and exceed territory sales targets across Hugel’s aesthetic injectables portfolio.
• Develop and execute a territory business plan with clear strategies and KPIs.
• Effectively manage the sales cycle, including upselling, cross-selling, and driving product adoption.
• Analyze market data and trends to inform go-to-market strategies.
• Cultivate strong, strategic relationships with key accounts, physicians, clinics, and KOLs.
• Serve as the main point of contact for clients, ensuring top-tier support and satisfaction.
• Conduct regular client meetings to assess needs, track performance, and enhance loyalty.
• Negotiate contracts that align with company goals and maximize customer value.
• Profile and segment territory to identify growth opportunities and emerging trends.
• Develop detailed account plans and maintain a robust pipeline of opportunities.
• Manage routing and scheduling to optimize account coverage and customer interaction.
• Ensure timely and accurate reporting of sales activity, territory expenses, and market feedback.
• Respond promptly to customer inquiries, complaints, and product/service issues.
• Collaborate closely with Marketing, Customer Service, Medical Affairs, Clinical Trainers to deliver seamless customer experiences.
• Participate in account events, workshops, and industry networking to build brand awareness and loyalty.

Manager, Medical Education – Training

Account Manager – Aesthetic Injectables