HubSpot

Lead Contract Manager, Strategic Accounts – DACH

HubSpot

full-time

Posted on:

Location Type: Remote

Location: Germany

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Salary

💰 €78,500 - €125,600 per year

Job Level

Senior

About the role

  • Own and lead complex renewal and contract negotiations for strategic and upmarket customers, ensuring clarity, accuracy, and positive outcomes
  • Partner with Strategic Account customers to understand their goals, challenges, and investment priorities, aligning contracts to business value
  • Collaborate with Sales, Customer Success Managers, Legal, and senior stakeholders to execute renewals smoothly and resolve complexity
  • Maintain accurate renewal forecasts and lead pipeline reviews, improving predictability and consistency
  • Deliver best-in-class service to enterprise customers (200+ employees), balancing customer advocacy with commercial outcomes
  • Mentor and support other Contract Managers through coaching, best-practice sharing, and informal leadership
  • Contribute to process improvements, playbooks, and pilots that scale impact across Contract Management and Customer Success
  • Support strategic initiatives and cross-functional projects that evolve how HubSpot manages upmarket renewals

Requirements

  • Fluency in German and English
  • 5 + years of experience in contract management, renewals, or a closely related SaaS commercial role
  • Experience managing complex contracts and partnering closely with Legal teams
  • Proven success working with large, enterprise organizations (200+ employees)
  • Strong negotiation skills with a growth-oriented, value-based approach
  • Experience owning forecasts, renewal pipelines, or revenue-adjacent metrics
  • Excellent written and verbal communication skills, including leading customer conversations with confidence
  • Strong prioritization, organizational skills, and attention to detail in complex environments
  • Ability to operate autonomously and strategically in a fast-paced setting
  • Experience partnering with senior internal and external stakeholders
  • Background working in Strategic Accounts or enterprise Customer Success motions
  • Experience mentoring or informally leading peers without direct management responsibility (nice-to-have)
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
contract managementrenewalsSaaSnegotiationforecastingrevenue metricspipeline managementprocess improvementcustomer success
Soft Skills
communicationorganizational skillsattention to detailprioritizationmentoringleadershipcollaborationautonomystrategic thinking