HubSpot

Senior Director, Talent Acquisition Operations – Programs

HubSpot

full-time

Posted on:

Location Type: Remote

Location: United States

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Salary

💰 $223,100 - $357,000 per year

Job Level

Senior

About the role

  • Champion a Human-Led, AI-Accelerated approach to Talent Acquisition by identifying, piloting, and scaling automation and AI capabilities that increase recruiter productivity, strengthen interviewer effectiveness, improve decision quality, and reduce manual, reactive work.
  • Design systems and principles that reduce escalation, increase autonomy, and allow Talent Acquisition to scale without relying on heroics or brute force.
  • Lead a multi-pillar organization spanning Core TA Operations, TA Coordination, Talent Mobility & Immigration Programs, and Emerging Talent Programs.
  • Manage and develop experienced senior leaders, creating clarity, accountability, and durable structures across complex, highly visible domains.
  • Build operating models and leadership structures that intentionally separate strategy and system design from day-to-day execution, ensuring decisions are made at the right level across the organization.
  • Establish Talent Acquisition Operations as a product-minded center of excellence, with clear ownership, roadmaps, and ROI discipline across tools, processes, and programs.
  • Partner with People Analytics to define performance drivers, operational levers, and leading indicators across hiring, mobility, and early talent.
  • Oversee the TA technology ecosystem with strong governance, ensuring every tool has a clear owner, roadmap, and value review cadence.
  • Exercise sound judgment in regulated and high-risk domains, balancing speed, experience, quality, and compliance at enterprise scale.

Requirements

  • 10+ years of experience in Talent Acquisition Operations, Recruiting Operations, or Workforce Operations, with global, enterprise-level leadership scope.
  • Demonstrated ability to lead AI and automation adoption in Talent Acquisition or adjacent domains, using technology to eliminate low-value work and materially improve productivity and outcomes.
  • Proven experience leading leaders across operations, programs, and regulated domains in a global environment.
  • Demonstrated success designing or re-architecting TA operating models—not just running existing systems.
  • Deep expertise in designing and governing TA technology ecosystems, optimizing end-to-end workflows, and partnering with Workforce Planning to enable long-term hiring strategy.
  • Ability to operate effectively through ambiguity, change, and growth while maintaining strategic clarity and prioritization.
  • Experience building durable operating systems that continue to deliver outcomes beyond the tenure of the leader who designed them.
  • Strong cross-functional influence skills, with experience partnering closely with Finance, Legal, People Operations, Analytics, and HR Technology teams.
  • Data-driven approach to decision-making, with experience translating insights into durable operating principles and outcomes.
Benefits
  • cash compensation includes base salary, on-target commission for employees in eligible roles, and annual bonus targets under HubSpot’s bonus plan for eligible roles.
  • opportunities to participate in HubSpot’s equity plan to receive restricted stock units (RSUs).
  • some roles may also be eligible for overtime pay.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
Talent Acquisition OperationsRecruiting OperationsWorkforce OperationsAI adoptionautomationTA operating modelsTA technology ecosystemsend-to-end workflowsdata-driven decision-makingperformance drivers
Soft skills
leadershipstrategic claritycross-functional influenceoperational excellenceability to operate through ambiguityaccountabilityclaritypartnershipchange managementorganizational design