
Inside Sales Representative
Hubbell Incorporated
full-time
Posted on:
Location Type: Office
Location: Shelton • Connecticut • United States
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About the role
- Coordinate the information flow between TM and other departments to efficiently handle and respond to; customer orders, expedite requests, technical/product questions, quotations (new and renewal), return/credit requests, new customer applications, product modifications, literature & sample requests, and general inquiries.
- Proactively contact distributors, electrical contractors, design engineers and end users to quote projects, and follow up on previous quotations to close sales.
- Prospect for new customers utilizing various software resources.
- Communicate prospects with field sales personnel.
- Assist with Customer Master set up and revisions.
- Maintain a strong technical understanding of all WD-K products and programs and how they relate to Industry standards in order to provide technical/product support.
- Handle incoming calls from TM relative to the quotation process.
- Enter quotes into the online quote tool and facilitate the timely response to all requests for special discounted pricing with the goal of maximizing sales and profits.
- Cross-reference competitive bills of material from TM for the purpose of converting job quotations and bids into new sales opportunities.
- Create Submittals from Submittal builder tool for distributors and customers.
- Work with District Manager and Regional VP’s to determine proactive sales opportunities that will grow business in each territory.
- Establish relationships with our distributor partners that result in growth of discretionary business.
Requirements
- Four-year college degree preferred with a minimum of 2 years of customer service / sales support experience or High School diploma with a minimum of 10 years of related customer service, sales support, pricing and technical support experience within the electrical industry.
- Good working knowledge of salesforce preferred.
- Inside or Outside Sales experience preferred.
- Must have excellent attention to detail and strong analytical, organizational and multi-tasking skills.
- Solid communication skills and the ability to handle delicate situations with both internal and external customers.
- SAP knowledge a plus.
- Must also have a good working knowledge of Microsoft Office including Excel, Word and PowerPoint.
Benefits
- Health insurance
- 401(k) matching
- Flexible working hours
- Paid time off
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
customer servicesales supporttechnical supportquotation processanalytical skillsorganizational skillsmulti-tasking skillsattention to detail
Soft Skills
communication skillsrelationship buildingproblem-solving