Account Manager, Commercial Lines
HUB International
full-time
Posted on:
Location Type: Hybrid
Location: Oklahoma City • Oklahoma • United States
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About the role
- Works collaboratively with the Risk Consultants and Account Executives managing a book of business.
- Coordinates and provides day-to-day service for property/casualty clients by maintaining client relationships, supporting client retention, maintaining strong carrier relationships and understanding client needs.
- Serves as day to day contact and provides resolution for client questions and issues.
- Manages a book of insurance business, while acting with a high degree of independent discretion, autonomy, and decision-making.
- Provides professional, courteous service to clients, resulting in a rate of account retention that meets or exceeds expectations.
- Provides high level of support to Risk Consultants in obtaining, maintaining, and expanding business.
- Troubleshoots billing issues.
- Organizes and attends client meetings when necessary.
- Prepares reports for management as required.
Requirements
- At least 3 years of experience in an Account Manager/Account Administrator role in insurance environment.
- High school diploma or equivalent required
- Bachelor’s degree preferred but not required
- P&C License required or able to obtain within 120 days from hire
- Advanced professional designation preferred or in progress (e.g. CISR, AAI, ARM, CIC, CPCU)
- Computer Skills: Proficient in Microsoft Office including Excel, Word and Power Point; follow guidelines on working in BMS (EPIC) for premium efficiency with your team.
- Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
- Bilingual in English and Spanish a big plus.
Benefits
- Health insurance
- Flexible work arrangements
- Professional development
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
account managementclient retentionbilling troubleshootingreport preparationinsurance knowledge
Soft Skills
collaborationcommunicationproblem-solvingindependent decision-makingcustomer service
Certifications
P&C LicenseCISRAAIARMCICCPCU