Senior Account Manager, Commercial Lines
HUB International
full-time
Posted on:
Location Type: Hybrid
Location: Eugene • Oregon • United States
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Job Level
About the role
- Manage a more complex or specialized book of insurance business
- Provide professional, courteous service to clients, carrier representatives, underwriters, business partners, and HUB colleagues
- Field client communications related to coverage questions, policy changes, payments, cancellations, etc.
- Execute client renewal process including marketing, terms and pricing negotiation
- Review quote documents to ensure all insurance requirements are included
- Manage client relationships ensuring satisfaction
- Delegate work to Associate Account Managers and Account Managers
- Train and collaborate with team members to share and educate on coverage and client knowledge
Requirements
- 5-7 years of relevant experience
- Excellent verbal and written communications
- 4 years insurance brokerage experience in account management role
- Familiarity with EPIC is a plus
- Strong knowledge of Microsoft Office products
Benefits
- 401k plan where the Company matches 50% of the first 6% you contribute
- Paid parental leave
- Medical, dental, and vision options
- Robust wellness program
- Paid vacation, paid holidays, floating holidays and more!
- Customizable benefits portfolio
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
insurance brokerageaccount managementclient renewal processpolicy changescoverage questionspricing negotiationquote document review
Soft Skills
professional servicecourteous serviceclient relationship managementcommunication skillsteam collaborationtraining