Client Services Manager
HUB International
full-time
Posted on:
Location Type: Hybrid
Location: San Diego • California • United States
Visit company websiteExplore more
Salary
💰 $110,000 - $125,000 per year
About the role
- Provides critical support to clients through day-to-day program oversight, client advocacy and systems management
- Oversees the Small Group Account Managers
- Develops and executes product, service and technical training programs
- Manages a team of employee benefits service staff
- Acts as a resource for problem escalation
- Conducts team meetings to update members on best practices
Requirements
- College degree required
- 8+ years of benefit insurance related experience (brokage preferred) or equivalent combination of education & experience
- 2+ years supervisory experience
- Life & Health License
- Ability to assertively direct and supervise staff
- Ability to effectively and professionally communicate orally and in writing with internal and external customers
- Critical Thinking skills
- Desire to learn and grow within the insurance industry
- Confidence and demeanor to effectively interact with all levels within the organization
- Ability to prioritize and organize multiple tasks and responsibilities
Benefits
- health/dental/vision/life/disability insurance
- FSA
- HSA
- 401(k) accounts
- paid-time-off benefits such as vacation, sick, and personal days
- eligible bonuses, equity and commissions for some positions
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
benefit insuranceprogram oversightclient advocacysystems managementproduct trainingservice trainingtechnical training
Soft Skills
supervisory experienceeffective communicationcritical thinkingteam managementproblem escalationorganizational skillsassertiveness
Certifications
Life & Health License